Job Details

** Kalispel Golf & Country Club Special Events Server**

**Job Category****:** F&B Front of House **Requisition Number****:** SPECI06391 Showing 1 location

Kalispel Golf & Country Club

Spokane, WA, USA

Kalispel Golf & Country Club

Spokane, WA, USA

**Job Details**

**Description**

**Hiring Preference:** The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Descendant or Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation.

**Kalispel Hospitality**

It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs:

**CORE PURPOSE**

*We Make People Feel Special*. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting.

**CORE VALUES**

*We Take Pride In Everything We Do*. Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first.

*Everyone is Welcome Here*. Respect and honor all guests, use sincere thank you and goodbye, and use guest name whenever possible.

*We Choose Excellence Every Day*. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities.

**Essential Duties and Responsibilities**

* Ensure compliance with the Kalispel Tribe of Indians Internal Controls, and Northern Quest Casino Policies and Procedures.

* Provide constant, attentive and friendly service to all guests, greets guests in appropriate manner.

* Serve beverages according to MAST guidelines.

* Assist Special Event Team Members (Servers, Bartenders, Set-up Porters, Cocktail Servers and Ushers, and Beverage Porters) to ensure superior guest service.

* Review the clients needs or special requests, to deliver a flawless performance, while maintaining very high standards.

* Complete all side work in a timely and satisfactory manner to ensure a clean; neat work area with adequate supply level.

* Correctly perform all necessary paper and bookwork at shifts end.

* Relay any complaints, problems or positive remarks to shift supervisor.

* Attend all training meetings.

* Keep storage areas clean and organized. Make sure that equipment is cleaned properly and stored securely.

* Responsible for maintaining a good attendance record.

* May be required to be a panelist for the Internal Review Board Process.

* Must be able to execute multiple tasks at the same time, while staying focused and organized.

* Coordinate special arrangements and needs with the appropriate departments for the operation.

* Knowledge of food and wine for training service.

* Help organize clearing stations and BOH.

* Work along with the Culinary Team, in the setting of buffet tables and other food displays.

* Inspect the overall ambiance of the room to meet the need of the client.

* Make certain that the tables are set according to KGCC standards and the requirement of the function and the client.

* In the absence of a supervisor or manager, meet and greet clients at the beginning of their function and communicate with them through the duration of their event.

* Follows KGCC procedures for Room Control pertaining to guest conduct and alcohol use.

**Education**

* High School Diploma/GED

**Skills**

* Must be effective at listening to, understanding, and clarifying the concerns and issues raised by team members and guests.

* Ability to maintain effective working relationships with department head and employees.

* Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.

* Excellent organizational, communication and interpersonal skills.

**Other Requirements**

* Ability to obtain and maintain a Kalispel Work Permit.

* Valid drivers license (Must be in possession while operating a Tribal Vehicle).

* Washington Sate health card- By date of hire.

* Hepatitis A Vaccination- By date of hire.

* MAST (Washington Sate Liquor Control Board Permit). 90 days from date of hire, or 1st class offered.

* Available and willing to work nights, weekends and holidays as required.

****Physical Demands****

* Requires the ability to lift and/or move objects weighing up to 75 pounds.

* Constantly requires the ability to give and receive detailed information through verbal communication.

* Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly.

**Work Environment**

While performing the duties of this job, the employee is exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate.

**Skills**

**Required**

**Customer Service** *Expert* **Equipment Operation** *Expert* **Organizational Skills** *Expert* **Problem solving** *Expert* **Education**

**Required**

High School or better in High School/General Educa.

**Experience**