Job Details

**Concierge**

Job ID: 17487

Location: Vancouver, WA

Work Type: Full Time

Shift: Variable

Shift Length: 8 Hours

FTE: 0.90

Benefit Eligibility: Full-time benefits

Share: share to e-mail **Job Description**

**Description**

PeaceHealth is seeking a Concierge for a Full Time, 0.90 FTE, Variable position. Hourly compensation starts at $14.54, more depending on experience.

**Must be fully vaccinated for COVID-19 including 2 doses of a 2-dose series or 1 dose of a 1-dose series plus 14 days beyond the final dose prior to start date.**

**JOB SUMMARY**

Provide excellent customer service and facility information/directions by greeting those who enter the premises and ensuring their needs are met.

**ESSENTIAL FUNCTIONS**

* Provide exceptional customer service by standing visibly in the lobby to greet guests, patients, employees and vendors.

* Act as resource for lobby volunteers. Provide assistance to others that will ensure positive, professional customer experience.

* Give clear directions to persons and/or provide escort services to the desired location.

* Identify, issue proper ID, and direct vendors with appointments to the proper location.

* Support volunteers with the delivery of mail and/or flowers in accordance with established guidelines.

* Maintain adequate supply of wheelchairs in the lobby areas. Facilitate and/or provide wheelchair transportation as needed.

* Call Environmental Services and/or other various departments for assistance when necessary.

* Perform other related duties as may be assigned.

**QUALIFICATIONS**

**EDUCATION:**

* High school diploma or equivalent preferred.

**EXPERIENCE/TRAINING:**

* No previous experience required.

* Customer service, concierge or related experience preferred.

**LICENSE/CERTIFICATION:**

**OTHER SKILLS:**

* Excellent customer service and communication skills.

* Ability to give clear, concise directions.

* Ability to work independently or as part of a team.

* Basic computer skills are required.

**REGION/LOCATION SPECIFIC NOTES**

Southwest Medical Center:

* Essential functions may include, but are not limited to:

* Measuring temperature of caregivers, providers, patients, vendors, and visitors.

* Documentation and logging of data in a computerized tracking system.

**PHYSICAL/COGNITIVE REQUIREMENTS:**

* Work requires fairly light physical exertion.

* Ability to occasionally lift objects weighing 30 lbs. or less.

* Work is performed under normal working conditions with adequate lighting and ventilation.

* Job duties frequently require intense concentration and attention to detail (34-65% of work time).

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For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.