Job Details

** Larry H. Miller Toyota Spokane Service Lot Attendant**

**Job Category****:** AUTO-Service Department **Requisition Number****:** LARRY002543 Showing 1 location Protect the legal, financial and moral wellbeing of the Larry H. Miller Dealerships. Effectively communication with Technicians and management to ensure the operation is appropriately cleaned, organized and safe, including service lot while ad hearing to all OSHA/EPA requirements. Complete and maintain all Larry H. Miller Dealerships required training. Maintain ability to handle job stress and effective interaction with others in the workplace. Perform all other job duties as requested by management. Maintain composure within the workplace as well as outside the workplace when interacting or representing the Larry H. Miller Dealerships. Work performed in a dealership setting due to the location of customer vehicles and shop supplies. Required vision include close, vision, distance, peripheral and the ability to adjust focus. While performing the duties of this job, the employee is exposed to weather conditions precedent at that time. **1.** **Education** Maintain valid drivers license and MVR record within company policy requirements. **3.** **Skills** Communication- Basic ability to read and write, ability to effectively convey information to others, apply active listening by taking the time to understand the points being made by employees and customers, being aware of others reactions and understanding why they react as they do. **4.** **Knowledge** Knowledge of Larry H. Miller Dealerships current company management systems desirable. Interacting with Computers- Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. *Knowledge of Microsoft Office products is required.* English Language- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Ability to understand written sentences and paragraphs in work related documents. Customer and Personal Service- Knowledge of principles and process for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Hazardous Materials- General knowledge of proper procedures and safety measures for handling items that may contain hazardous materials. *Adaptability* - Ability to adapt to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events. *Interpersonal Skills* - Maintains confidentiality, remains open to others ideas and exhibits willingness to try new things. *Leadership* - Ability to lead, take charge, and offer opinions and direction while setting an example of ethical practices for all employees. *Customer Service* - Providing excellent customer service through the defined Larry H. Miller processes which promote efficiencies, fairness and cost effectiveness. *Ethics/Integrity* - Representing the Larry H. Miller Dealerships by conducting yourself in a professional and courteous manner that demonstrates integrity and avoiding actual or perceived conflicts of interest. Complying with company standards and business ethics. *Time Management* - The ability to integrate methods of time management to provide a consistent and effective workflow that is cohesive for the department and team. **Skills**

**Education**

**Experience**