Job Details
Administrative Receptionist
2024-10-27 Horizon Credit Union Spokane,WA
Description:
SUCCESS LOOKS LIKE
Our individual contributor success competencies, coupled with our CORE Values, drive our ability to fulfill our Promise of "Guiding members in the direction of their dreams".
COMPENSATION
At Horizon Credit Union, we believe in attracting and retaining talented team members who embody our CORE Values of Capability, Optimism, Responsibility and Empathy. Our pay values are reflected in our compensation philosophy which rewards individual performance and the potential to contribute to our teams' overall success long-term.
The full pay range for this position across all the states in which we hire is $16.62-$23.27/hourly. The figures shown represent the minimum and maximum of the range for this role. Individual offers are made dependent upon a candidate's experience, education, and skill level.
Benefits, Perks, and Other Good Stuff
We know there's more to life than just a job. Our benefits are designed to help support our employees and their well-being. Take a look at what we have to offer:
10 hours of PTO per month (prorated for reduced full-time and part-time)
Paid Birthday Holiday
2 Paid Wellness Days
Up to 24 hours of Paid Volunteer Time annually
11 Paid Holidays
Requirements
Education & Experience
High school diploma or general education degree (GED); six months related experience and/or training; or equivalent combination of education and experience. Knowledge and experience of credit union's computer system for performing basic input/output tasks. Related work experience may substitute for education.
Capabilities
Well-spoken and communicates effectively, taking pride in helping others and paying attention to detail
Able to multi-task and prioritize duties while maintaining a positive and professional appearance and manner with guests, employees and leaders
Comfortable sitting for long periods
Communicates effectively and in a friendly, polished manner
Remains positive and efficient when multi-tasking or juggling tasks while interacting with employees, members, guests and vendors
Competent, and able to use Microsoft products (i.e., Outlook, Word, Excel, etc. Operates standard office equipment and tools including postage machine, fax machine, telephone and photocopier
Generally familiar with products and services offered and activities taking place that impact or involve the credit union
ABLE TO
To perform the essential functions of this position an employee must be able to meet the following workplace demands: the ability to converse with others, detect sound, identify and detect objects, count, read, write, operate a computer, handle and feel objects, reach with hands/arms and be stationary and/or stand and/or move for long periods of time. Occasionally an employee will lift/pull/push and carry up to 25 to 50 pounds, stoop, kneel, crouch, crawl, climb and be able to maintain balance doing these activities. Position requires sound reasoning, good judgment and ability to apply knowledge toward work activities. The noise level is moderate and typical of a normal office environment. In accordance with the Americans with Disabilities Act, Horizon Credit Union will provide reasonable accommodation/s to qualified individuals with disabilities to perform the essential functions, unless such accommodations would cause the employer an undue hardship. To request an accommodation, please contact Human Resources.
ABOUT THIS JOB DESCRIPTION
The statements in this job description are intended to describe the essential functions and minimum qualifications for this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required. Job descriptions are not intended nor do they create an employment contract and are subject to change at any time to accommodate business necessity. The Credit Union maintains its status as an at-will employer where applicable. In support of Horizon CU's goals employees may perform other duties as assigned and all employees are expected to:
Salary Description
$16.62-$23.27
Job Type
Part-time
Description
YOUR PURPOSE
Responsible for performing a variety of administrative, clerical and reception duties for employees, members, or visitors. As a first impression person, you are proactive, friendly and prompt to greet individuals upon their arrival, offering assistance and guidance. Receive and place telephone calls announcing guest arrivals as needed. Assist with other administrative functions or projects as assigned.
YOU ARE RESPONSIBLE FOR
- Responsible for a welcoming, friendly and effective performance in being the first point of contact for members, guests, vendors, employees and others.
- Meets, greets and directs members, visitors or employees courteously and promptly.
- Understands and complies with building safety and security protocols for guests, visitors and employees.
- Receives and screens telephone calls as needed and announces visitors. Answers questions or directs them to the appropriate employee or manager.
- Accepts deliveries and notifies employees of items awaiting retrieval.
- Support department administrative needs
- May perform clerical support duties such as mail processing or filing.
- Supports special assignments or serves as backup for various tasks as needed.
- Assists with questions and problems courteously and promptly.
- Maintains the Credit Union's professional reputation.
SUCCESS LOOKS LIKE
Our individual contributor success competencies, coupled with our CORE Values, drive our ability to fulfill our Promise of "Guiding members in the direction of their dreams".
- Action Oriented : Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
- Collaborates : Builds partnerships and works collaboratively with others to meet shared objectives. Readily takes action on challenges, without unnecessary planning
- Instills Trust: Gains the confidence and trust of others through honesty, integrity, and authenticity
- Communicates Effectively: Develops and delivers communications that convey a clear understanding of the unique needs of different audiences
- Member Focused: Builds strong member relationships and delivers member-centric solutions, both internally and externally
- Self-Development Focused: Actively seeks new ways to grow and be challenged using both formal and informal development
COMPENSATION
At Horizon Credit Union, we believe in attracting and retaining talented team members who embody our CORE Values of Capability, Optimism, Responsibility and Empathy. Our pay values are reflected in our compensation philosophy which rewards individual performance and the potential to contribute to our teams' overall success long-term.
The full pay range for this position across all the states in which we hire is $16.62-$23.27/hourly. The figures shown represent the minimum and maximum of the range for this role. Individual offers are made dependent upon a candidate's experience, education, and skill level.
Benefits, Perks, and Other Good Stuff
We know there's more to life than just a job. Our benefits are designed to help support our employees and their well-being. Take a look at what we have to offer:
- Medical, Dental, & Vision Insurance for full-time and reduced full-time employees & their families
- Telemedicine for part-time employees
- Paid Group Life and Disability Insurance
- Employee Assistance Program
- Tuition Reimbursement Program
- 401K Retirement Savings
- Employer 401K Retirement Contributions & Matching upon eligibility
- Discretionary Annual Incentive Bonus based on eligibility criteria
- Paid Time Off per Full Calendar Year:
10 hours of PTO per month (prorated for reduced full-time and part-time)
Paid Birthday Holiday
2 Paid Wellness Days
Up to 24 hours of Paid Volunteer Time annually
11 Paid Holidays
- And More!
Requirements
Education & Experience
High school diploma or general education degree (GED); six months related experience and/or training; or equivalent combination of education and experience. Knowledge and experience of credit union's computer system for performing basic input/output tasks. Related work experience may substitute for education.
Capabilities
Well-spoken and communicates effectively, taking pride in helping others and paying attention to detail
Able to multi-task and prioritize duties while maintaining a positive and professional appearance and manner with guests, employees and leaders
Comfortable sitting for long periods
Communicates effectively and in a friendly, polished manner
Remains positive and efficient when multi-tasking or juggling tasks while interacting with employees, members, guests and vendors
Competent, and able to use Microsoft products (i.e., Outlook, Word, Excel, etc. Operates standard office equipment and tools including postage machine, fax machine, telephone and photocopier
Generally familiar with products and services offered and activities taking place that impact or involve the credit union
ABLE TO
To perform the essential functions of this position an employee must be able to meet the following workplace demands: the ability to converse with others, detect sound, identify and detect objects, count, read, write, operate a computer, handle and feel objects, reach with hands/arms and be stationary and/or stand and/or move for long periods of time. Occasionally an employee will lift/pull/push and carry up to 25 to 50 pounds, stoop, kneel, crouch, crawl, climb and be able to maintain balance doing these activities. Position requires sound reasoning, good judgment and ability to apply knowledge toward work activities. The noise level is moderate and typical of a normal office environment. In accordance with the Americans with Disabilities Act, Horizon Credit Union will provide reasonable accommodation/s to qualified individuals with disabilities to perform the essential functions, unless such accommodations would cause the employer an undue hardship. To request an accommodation, please contact Human Resources.
ABOUT THIS JOB DESCRIPTION
The statements in this job description are intended to describe the essential functions and minimum qualifications for this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required. Job descriptions are not intended nor do they create an employment contract and are subject to change at any time to accommodate business necessity. The Credit Union maintains its status as an at-will employer where applicable. In support of Horizon CU's goals employees may perform other duties as assigned and all employees are expected to:
- Exemplify our CORE Values.
- Promote teamwork and collaboration.
- Provide members and all stakeholders with the highest quality service.
Salary Description
$16.62-$23.27