Job Details

POSITION SUMMARY

Responsible for maintaining integrity and accuracy thought all phases of the bingo session, monitor play, provide assistance to guests, making payouts and conducting efficient and accurate calling of Bingo games in a professional manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintain all appropriate account records for the combined floor and booth sales of all Bingo materials.
• Handle Guest transactions at the Bingo booth, including vending Bingo materials to Guests in a courteous and accurate manner.
• Maintain a working knowledge of all options available regarding different packages available and communicate those options to guests, as needed, in a comprehensible, professional manner.
• Set up Bingo packages/supplies prior to sale.
• Responsible for conducting Bingo games in a professional, courteous, and timely manner.
• Conducts the bingo session in a professional manner and articulately announces the bingo games at a comfortable speed while providing entertainment for the bingo guests.
• Verify all winning combinations through established system of operations.
• Keep accurate records of all games, cash payouts, and paper sales in order to perform end of shift accounting.
• Maintain adequate inventory of bingo supplies and perform routine maintenance and daily inspection of bingo equipment.
• Announces upcoming special events and promotions at appropriate times throughout the sessions.
• Be alert for all Bingo guests requiring assistance.
• Verifies valid Bingo wins and announces the proper pay-out amounts.
• When the session is over, ensure all equipment has been shut down and station is left in order and properly secured.
• Assist with floor sales during intermission if needed.
• Facilitate verification and payout process by responding promptly to Guests with winning combinations and verifying card numbers with caller.
• Assist Guest with clarification of game rules and other aspects of bingo games.
• Sell supplies for all special games.
• Perform routine maintenance of player areas.
• Knowledge of local jurisdiction gaming laws (Tribal, Federal, State, etc.) and attendant regulations as well

GENERAL CONDITIONS

Must have ability to:

• Communicate effectively with all levels of team members and guests.
• Work effectively in a fast-paced environment.
• Move around all work areas effectively and efficiently.
• Ability to respond to common inquiries or complaints from Guests, regulatory agencies.
• Must adhere to policies or performance of duties to ensure ongoing Title 31/BSA compliance.
• Able to work periodically under conditions of extreme urgency (creating higher levels of job stress)

JOB QUALIFICATIONS

• High School diploma or GED, preferred.
• Must be computer-literate with specific proficiency in Microsoft applications.
• Good verbal and written communication skills must be fluent and literate in English.
• Must possess excellent interpersonal and guest service skills.
• Must be able to listen and respond to visual and aural cues.
• Obtain and maintain a Class B gaming license with Spokane Tribal Gaming Commission.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Team Member may be required to talk, hear, walk, sit, reach, climb, stoop, kneel, crouch, or crawl and have hand to finger dexterity; occasionally required to lift and/or move up to 100 pounds; regularly required to stand or walk for long periods of time. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. While performing the duties of this job the noise level in the work environment is usually moderate to loud. You may be subject to secondhand smoke when in the casino environment.