Job Details

Job Type

Full-time

Description

Summary

The Quality Engineer reports directly to the QAM and will help manage the effectiveness of manufacturing processes and administration of the company's standard quality operating procedures. This position effectively leads the company's core operations: QMS processes and product quality. Regarding the position of quality, the QE is directly responsible for supporting quality control within the company's manufacturing systems, assisting department managers in support of quality control in the supply chain, and being involved in the quality management processes. The QE will monitor and test the quality of products while ensuring safety and compliance standards, identify issues, recommend solutions, and create quality documentation.

Essential Duties and Responsibilities

1. Participate in project design meetings and propose improvements if necessary
2. Evaluate potential problems and technical hitches and develop solutions
3. Plan and manage team goals, project schedules, and new information
4. Supervise current projects and coordinate all team members to keep workflow on track
5. Manage project-related paperwork by ensuring all necessary materials are current, properly filled, and stored
6. Direct project correspondence by preparing and reviewing project proposals, memos, meeting minutes, and emails
7. Communicate with customers to identify and define project requirements, scope, and objectives
8. Adhere to budget by monitoring expenses and implementing cost-saving measures
9. Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly
10. Thoroughly and efficiently gather customer information, access and fulfill customer needs, and document customer interactions
11. Provide quality service and support in a variety of areas including but not limited to: Sales Orders, Work Orders, Quality Assurance, Invoicing, Certifications, and other duties as assigned
12. Responsible for compiling and generating reports as they relate to sales, production, and quality
13. Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers while following Company Confidentiality requirements
14. Utilize computerized data entry equipment and various word processing, spreadsheet, and file maintenance programs to enter, store, and/or retrieve information
15. Maintain and update filing and database systems manually or using a computer 8. Provide administrative support to Sales and Quality Assurance Departments
16. Manage time to determine priorities to accomplish a broad range of activities effectively
17. Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer's experience
18. Communicate professionally, respectfully, and courteously with all employees, customers, and others we may work with.
19. Contributes to a successful workgroup and fosters a team-oriented culture through positive interactions, active listening, meaningful collaborations, high employee engagement, and the constructive exchange of ideas designed to meet or exceed the organization's strategic goals.
20. Follow all Company Policies, Procedures, and Protocols.
21. Other duties may be assigned during the course of employment

Requirements

Qualifications

1. Minimum of 5 years of experience in a quality role within a manufacturing organization, including knowledge of ISO 9001, AS9100, and other recognized international quality systems.
2. Knowledge of MS Office (Word, Excel, Outlook, Access).
3. Strong industry experience in accurate product/service quality assessments
4. Preferred experience includes knowledge of Quality system methodologies including 8D, Lean, 5 Why's, Pareto Analysis, Six Sigma, etc.
5. Thorough understanding of the company's Quality Control System.

Physical Work/Environment Requirements

• Sitting: Constant 67-100% - Sit on adjustable computer chair at desk (may stand)
• Standing: Occasional 11-33% - Intermittently stand on tile, carpet or cement floor
• Walking: Occasional 11-33% - Walk among workstations on tile, carpet or cement floor
• Heights/Ladders/Stairs: Seldom 0-10% - Use ladder to retrieve product from shelves
• Twisting at waist: Seldom 0-10% - Twist to lift product/documents
• Bending/Stooping: Seldom 0-10% - Alternate bend/stoop to visually inspect or lift products
• Squatting/Kneeling: Seldom 0-10% - Alternate squat/kneel to visually inspect or lift products
• Crawling: Never
• Reaching Out: Seldom 0-10% - Pick product from shelves and retrieve documents
• Talking/Hearing/Seeing: Constant 67-100% - Talk/hear/see people/English documents/instructions
• Working Above Shoulders: Seldom 0-10% - Store/pick products
• Handling/Grasping: Constant 67-100% - Hold/grasp controls, hand tools, documents/products
• Fine Finger Manipulation: Constant 67-100% - Keyboard typing, writing, filing, controls on equipment
• Foot Controls: Never
• Driving: Never
• Repetitive Motion: Constant 67-100% - Computer mouse use, keyboard typing
• Vibratory Tasks: Never
• Lifting 15 lbs.: Seldom 0-10% - Lift work documents and/or product
• Carrying 15 lbs.: Seldom 0-10% - Carry work documents and/or product
• Pushing/Pulling 15 lbs.: Seldom 0-10% - Push/pull product to load/unload, open/close file cabinet
• Comments: Alternate body movements may be used per employee discretion

Reasonable Accommodation Notice

Reasonable accommodations may be made to enable individuals with disabilities to perform job functions, ask Manager

Salary Description

$24.00-$28.84