Job Details

Since 2008, Global Neighborhood has served as a community anchor and innovative job readiness program for refugees as they build new lives in the Inland Northwest. Global Neighborhood Thrift & Vintage, a 45,000-square-foot store and social enterprise that opened in 2011, is the organization's engine and living laboratory, providing sustainable revenue, employment, and onsite job training to the refugee community.

Global Neighborhood now looks to welcome a new Executive Director (ED) who will lead this innovative nonprofit and social business enterprise. S/he/they will build on a strong foundation and reputation, robust business model, and responsive programs that have made Global Neighborhood a highly regarded organization in Spokane and beyond. The new Executive Director will join the organization following a period of rapid growth and build on the organization's innovative program and organizational model, leading strategic planning efforts and continued program improvement. S/he/they will broaden Global Neighborhood's reach through strategic relationship building and fundraising and will be an empowering supervisor to Global Neighborhood's committed team as they expand internal capacity for growth and sustainability. The ED will be a natural relationship builder, innovator, and systems builder to ensure long-term sustainability and mission impact.

The Opportunity

With both a social business enterprise and core programs to serve refugees, the Executive Director will have the unique opportunity to balance the mission and business while nurturing community among Spokane's refugees. The new Executive Director will bring leadership to the following areas:

Vision & Strategic Direction

Working in close partnership with the Board and senior staff, the Executive Director will support the development of Global Neighborhood's next strategic plan, holding its values and culture at the core while exploring new ways to achieve sustainability, innovation, and impact that support the health and livelihoods of refugees in the Inland Northwest and beyond.

Community Engagement, Relationship Building, and Development

The Executive Director will serve as the public face of the organization, representing its mission, core values, and priorities. They will seek opportunities to build and expand partnerships that support refugees, grow Global Neighborhood's social enterprise, and widen its network of individual, institutional, and governmental funders.

Organizational Management

The Executive Director is responsible for the effective management of the whole enterprise, ensuring Global Neighborhood meets its short and long-term strategic goals and that its internal culture reflects Global Neighborhood's mission, vision, and values. The Executive Director will manage a team of 30 full-time and 12 part-time staff and an operating budget of $2M.

Board Partnership

The Executive Director will build a strong partnership with the board and support board-led initiatives to strengthen its governance and oversight role and expand its reach and membership.

Ideal Candidate

The Executive Director will bring a passion for the mission and a balanced perspective to growth and sustainability across programs and the business enterprise. There are no perfect candidates, but highly desirable candidates will possess many of the following values, professional and lived experiences, and core competencies.

Core Competencies

• Passion for the mission of supporting refugees and improving their livelihoods. Lived or professional experience working with refugee populations paired with an understanding of the core components of workforce development is highly desirable.
• Strong external orientation and natural ability to build relationships and strategic partnerships on behalf of Global Neighborhood.
• Experience building diverse funding streams from individual, government, and institutional partners. Savvy to build lasting funding partnerships and comfort making the ask when appropriate.
• Clear and transparent communicator who can articulate the vision and strategic direction for a diverse set of audiences. Ability to communicate across cultures and language abilities with thoughtfulness.
• Business acumen and financial management necessary to ensure continued success of the social business enterprise.

Strategic Leadership

• Demonstrated commitment to leadership development through program and team management that builds and nurtures leaders at all levels of the organization. Natural coach, teacher, and manager who brings the best out of the teams they lead.
• An innovative approach to building revenue streams through earned income, philanthropic, and public sector sources.
• Strong budget management skills and ability to work with the team to build yearly projections and adapt to a changing retail environment as needed.
• Dexterity to navigate both nonprofit and business contexts required in a social business enterprise.

Personal Attributes

• Sense of humor, commitment to doing good work in the world, and core belief that immigrants and refugees make our communities stronger and more vibrant.

To Apply

The annual salary range for this position is $104,000 to $112,000 per year.

Carolyn Ho is assisting Global Neighborhood with this search. To apply, please submit a resume and cover letter via the application portal. Inquiries and nominations can be sent to ...@carolynhoconsulting.com

Seniority level

• Executive

Employment type

• Full-time

Job function

• Business Development and Sales