Job Details

About Seattle Center and Waterfront Park:

Seattle Center is the region's premier civic, arts and family gathering place in the core of our city and region, home to more than 30 arts, cultural, and entertainment organizations, family attractions, and tourist amenities. Our mission is to create exceptional events, experiences, and environments that delight and inspire the human spirit to build stronger communities. To support this work, Seattle Center employs 230 full-time employees and hundreds of intermittent workers. As a department of the City of Seattle, Seattle Center contributes to the quality of life for Seattle residents--and the region's economy and image as its top visitor destination.

In 2023, Seattle Center expanded its role to provide operations, maintenance and public safety services for Seattle's new Waterfront Park, a series of new public spaces on Seattle's downtown waterfront between Pioneer Square and Pier 62. Seattle Center brings its deep experience successfully managing public space to the Waterfront in partnership with the non-profit Friends of Waterfront Park, which already offers a range of recreational and cultural programming to the community.

About this position:

We are excited to welcome a Waterfront Operations and Management Advisor (OMA) to the Waterfront Operations team at Seattle Center!

Waterfront Operations is a newly developed team at Seattle Center that continues to grow in phases throughout 2025. This position will oversee the daily management of the Waterfront Park operations team. It will also give key policy recommendations and help identify and implement standard operating procedures for operations, engage with and support our waterfront partners, and play a leading role in the operation team's long-term success.

Job Responsibilities:

This position will build and maintain strong relationships interdepartmentally between Seattle Center, and other city departments, and especially with the Office of Waterfront, Civic Projects and Sound Transit (OWCPST) as they finish construction of Waterfront Park. The OMA will work to ensure smooth handovers from construction to operations and will also develop systems to track warranties, assets, life spans, replacements and Operations and Maintenance (O&M) manuals.

The City and its non-profit partner, Friends of Waterfront Park (Friends), work together to provide programming/activation, maintenance, and public safety for Waterfront Park. This position is critical in coordinating daily with Friends to creatively solve problems and deliver on park services.

There are several key technical systems that this position will also be responsible for overseeing, including the continued advancement and development of asset performing systems such as Enterprise Asset Management system (EAM), and the Waterfront Park Performance Standard toolkit. The OMA will also do the strategic planning and implementation for systems, structure, permitting and other critical infrastructure needed for successful park operations as well as provide policy recommendations for overall park management.

The Waterfront Performance Standard, developed by the City, Friends, and the Central Waterfront Oversight Committee requires extensive data tracking, reporting, and park inspections. This position will lead the ongoing work related to the Waterfront Performance Standard for both Seattle Center and Friends. This work includes the ongoing management of a system that will collect data inputs from committee members, as well as a mobile application for park inspections and ensuring baseline city requirements are met.

Lastly, this position will supervise the Waterfront Park Operations team. This team includes 14 positions, including Crew Chief, Lead Workers, Laborers, IMW's and Gardeners. The OMA will work in close partnership with Seattle Center trades for work requiring additional resources from CEN.

Required Qualifications:

• Progressive experience with park or recreational facilities, including demonstrating experience overseeing operations, maintenance, activation, and programming activities for a major City-wide or regional facility.
• Experience leading and managing diverse staff and work teams.
• Demonstrated experience of ensuring programing and recreational activities at civic facilities or public space incorporate the City's priorities for Race and Social Justice and implement the City's goal of a “Waterfront for All”.
• A bachelor's degree in Park or Recreation Operations Management, Public Administration, Business Administration or related field (or a combination of education and/or training and/or experience which provides an equivalent background required to perform the work of the class).

You will be successful in this role if you have demonstrated expertise in:

• Maintaining collaborative relationships with community groups and interdepartmental teams
• Developing and maintaining systems which control assets, monitor performance, data tracking, reporting, and park inspections
• Policy development
• Experience managing user experience in a public urban setting

Work Environment/Physical Demands:

• The work is performed in an office environment. Hybrid work arrangements will be considered, but in-person work will be required a minimum of 3 days a week.

This position is classified as a Strategic Advisor 2. The full salary range for this position is $54.60 - $81.93 per hour.

How to Apply:

Applications are reviewed after the posting closes. You must submit the following items to be considered for this position no later than Tuesday, April 8, 2025 4:00 pm Pacific Time on April 8, 2025:

• Completed NEOGOV online application.
• Supplemental questionnaire responses.
• Cover letter describing how your skills and experience align with the stated job responsibilities and qualifications.
• Current résumé indicating relevant experience and education.

Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.

Why work at the City?

The City of Seattle recognizes every City employee must play a role in ending institutional and structural racism. Our culture is the result of our behavior, our personal commitments, and the ways that we courageously share our perspectives and encourage others to do the same. To cultivate an antiracist culture, we seek employees who will engage in dismantling racist policies and procedures, unlearn the way things have always been done, and create and provide equitable processes and services.

The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at:

For helpful tips on the application process and recruitment process: Working at the City - Human Resources | seattle.gov