Job Details

About Us
The Spokane Tribe Resort & Casino is committed to providing a safe, secure, and exceptional experience for our guests and team members. We seek a seasoned leader to spearhead our security, safety, and risk management programs, ensuring compliance, operational excellence, and the highest standards of guest service.

As the Director of Security, Safety, and Risk Management, you will design, implement, and oversee comprehensive programs to safeguard our guests, team members, and assets. This leadership role demands expertise in casino security operations, regulatory compliance, emergency preparedness, and risk mitigation. You will lead a multidisciplinary team, collaborate across departments, and serve as a key advisor to executive leadership.

• Security Operations:

  • Develop and enforce security protocols, including access control, patrol operations, and incident response.

  • Manage security technology (e.g., asset control systems, alarms) and oversee investigations into criminal activity or compliance violations.

  • Interface with gaming commissions, law enforcement, and regulatory agencies.

• Risk Management:

  • Identify and mitigate operational, financial, and reputational risks through proactive assessments and crisis management plans.

  • Lead business continuity planning and insurance coordination.

  • Develop general liability protocols and processes.

• Safety & Emergency Management:

  • Ensure OSHA compliance and implement injury prevention programs.

  • Direct emergency response plans (e.g., active shooter protocols, natural disaster preparedness) and conduct regular drills.

  • Maintain safety equipment, including AEDs and first aid stations.

• Regulatory Compliance:

  • Guarantee adherence to gaming regulations, applicable laws, and internal controls.

  • Serve as the primary liaison with regulatory bodies and oversee audit processes.

• Leadership:

  • Manage departmental budgets, performance metrics, and staff development.

  • Mentor a team of supervisors and collaborate on organizational strategic planning.

• Education & Experience:

  • Bachelor's degree in Criminal Justice, Security Management, or related field . A combination of education and extensive, successful Security, Safety, and Risk Management senior leadership experience in Casino/Hospitality industry may be considered in lieu of educational requirements.

  • 8+ years of progressive casino security/safety management experience, including 5+ years in senior leadership roles.

• Required Skills:

  • Expertise in gaming regulations, security technologies, and risk assessment methodologies.

  • Proven track record in investigations, OSHA compliance, and emergency planning.

  • Strong financial acumen and knowledge of cash handling controls.

• Leadership Competencies:

  • Exceptional crisis management and decision-making abilities.

  • Outstanding communication, relationship-building, and project management skills.

  • High ethical standards and a commitment to fostering a culture of safety.

• Must obtain and maintain required gaming licenses.

• Ensure adherence to internal controls, guest service standards, and problem gambling protocols.

• Report exceptions, fraud, or policy violations promptly.

• Physical Demands: Extended standing/walking, occasional running, and exposure to high-pressure situations.

• Schedule: Flexibility to work nights, weekends, holidays, and respond to emergencies 24/7.

• Impact: Play a pivotal role in protecting a premier gaming and hospitality destination.

• Growth: Lead cutting-edge security, safety and risk management initiatives and mentor a dedicated team.

• Culture: Collaborate in a dynamic, values-driven environment that prioritizes safety and service.