Job Details

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Job Summary

The Retail Lead handles all cash handling activities and assists the Manager with daily deposit and reports. Helps to supervise other Retail and Front Desk Clerks while working as a Retail or Front Desk Clerk.

Compensation

17.50 USD Hourly

Job Description

Essential Functions

• Assist manager with daily cash reporting, including preparing deposits.
• Mentor and train other Cashiers, providing coaching and assistance.
• Identify items, calculate costs, and process transactions accurately using cash registers and other equipment.
• Greet customers warmly, answer questions politely, and deliver excellent customer service.
• Maintain accurate cash register operations without discrepancies.
• Keep the cash station area clean, organized, and stocked.
• Report safety issues promptly to management.

Skills and Knowledge Requirements

• Partial High School education; High School Diploma/G.E.D. preferred.
• Strong math skills.
• Good sanitation habits.
• Professional appearance.
• Excellent communication and customer service skills.
• Ability to pass cash handling training.
• Problem recognition and communication skills.

Physical and Mental Requirements

• Frequent movement, bending, reaching, and lifting (up to 25 lbs).
• Ability to withstand temperature extremes.
• Proficiency in reading, writing, and basic math.
• Clear speech and understanding of English.
• Ability to stand for extended periods and attend to tasks on-site.

Equipment Used

• Cash register/computer systems used in the unit.

Founded in 1917, Guest Services is a leading hospitality management company and National Park Service concessionaire, providing services across various sectors including parks, hotels, resorts, and more.

Guest Services, Inc. is an Equal Opportunity Employer committed to diversity, equity, and inclusion, fostering an inclusive workplace for all individuals.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Administrative
• Industry: Hospitality