Job Details

Overnight Position Available!

POSITION SUMMARY

Responsible for providing prompt service, quality beverages including (espresso and coffee drinks) and food, and conducting cash register transactions while maintaining a friendly, upbeat, and clean atmosphere.

JOB RESPONSIBILITIES:

1. Welcome and connect with every guest. Discovers guest's needs and appropriately suggests products to enhance service and meet sales goals.
2. Prepare beverages and food of the highest quality by following standards of service for the Grab and Go.
3. Operate cash register and handle money.
4. Clean and maintain the appearance of all merchandise and customer areas.
5. Respond to guest inquiries and their requests.
6. Learn and demonstrate creating the Spokane Tribe Resort & Casino experience.
7. Must be able to multi-task and assist guests swiftly and efficiently.
8. Must be able to effectively communicate and problem-solve.
9. Report to the supervisor or manager any guest complaints or issues.
10. Monitor stock and communicate with the supervisor.
11. Perform other duties as assigned.

JOB QUALIFICATIONS:

Must be 18 years old. Basic math skills. Verbal communication and customer service skills are required. Prior money-handling skills, and computer skills (Point of Sale), are required. Must be knowledgeable in areas regarding operation of Commercial Espresso machines, and cooking equipment and have a basic working knowledge of beverages. These skills and abilities are typically acquired through completion of a high school degree or equivalent, as well as through two months of on-the-job training or equivalent experience. Must be able to obtain required food handlers certifications.