Job Details

We are seeking an experienced Branch Manager with expertise in wholesale distribution to help drive the profitability and overall performance of a branch operation in Spokane, WA. In this leadership role, you will guide and empower counter sales, warehouse, and customer service staff to grow revenue and market share with municipal, commercial, and residential contractors. This is a fantastic opportunity to join a well-established and growing supplier of plumbing supplies, waterworks equipment, and HVAC systems with an impressive reputation for providing top-tier customer service throughout the Pacific Northwest.

Compensation includes an attractive base salary, annual bonus incentives, and monthly vehicle allowance. Comprehensive benefits include 401-K with company match, annual profit-sharing bonus, medical, dental, vision, and life insurance, and paid vacation, volunteer hours, sick leave, and holidays.

Essential Job Functions:

• Lead, train, and motivate branch staff to include sales, warehouse inventory, logistics, and customer service personnel.
• Develop and maintain pricing matrices for branch customers, maintaining current information on customers, products, and market conditions.
• Manage personnel hiring and training, conducting performance and salary evaluations, and employee relations.
• Maintain a profitable business by managing sales revenue, margins, customer credits, A/R aging, and inventory turns against established goals.
• Regularly review financial performance with corporate leadership team, making proactive adjustments as needed.
• Maintain strong relationships with municipal contractors, plumbing contractors, and residential/commercial contractors within the greater Spokane, WA area.
• Develop annual business plan and budgets, managing branch within the approved plan.
• Own overall branch KPI metrics of gross profit, revenue, safety, inventory turns, on-time delivery, accounts receivable aging, customer credit, customer satisfaction, etc.

• BS/BA degree in Business, Finance, or a related field is preferred, or equivalent work experience.
• 8+ years of Operations and/or Sales experience in a wholesale distribution environment.
• 3+ years as Branch Manager, General Manager, or Profit Center Manager in high volume wholesale distribution.
• Experience or exposure to waterworks equipment, commercial or residential plumbing supplies, irrigation, hydronics, HVAC, building supplies, or construction materials is required.
• Strong business acumen with previous experience managing P&L, balance sheets, income statements, cash flow, and budgeting is preferred.
• Proven track record of leading and developing high-performing teams.
• Ethical leader that empowers employees through establishing a culture of ownership, trust, accountability, and continuous improvement.
• Excellent oral and written communication skills with the ability to convey clear expectations, directions, and goals.
• Proficient in using Microsoft Office Suite.
• Passionate about continuous improvement and committed to exceeding customer expectations.