Job Details

Senior Site Reliability / Gitops Engineer

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Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include leading public cloud and silicon providers, and industry leaders across sectors. We have a global, distributed team of 1200+ colleagues in 75+ countries, with few office-based roles. Teams meet a few times a year in interesting locations worldwide to align on strategy and execution.

The company is founder-led, profitable, and growing.

We are hiring a Senior Site Reliability / Gitops Engineer for our Information Systems (IS) team. This role offers an opportunity for an automation-focused senior technologist with a passion for Linux to build a career with Canonical and support those leveraging Ubuntu and open source products. If you have experience in IT operations automation, Infrastructure as Code, and a passion for technology, you'll enjoy working with some of the best industry professionals at Canonical.

Job Summary

The IS team supports and maintains all of Canonical's IT production services, managing services used by over 60 million Ubuntu users.

As a Senior SRE & Gitops engineer, you'll drive operations automation in our private and public clouds using open source infrastructure as code software, CI/CD pipelines, and Canonical's automation products. You will also provide feedback to developers to improve products at scale, through bug reports, pull requests, and collaboration.

You will be part of a global team supporting Canonical's services, customers, and the Ubuntu community.

Responsibilities

• Lead automation development and Gitops practices as an embedded tech lead.
• Collaborate with IS architects to align solutions with architecture vision.
• Design and develop services as products for internal use.
• Implement infrastructure as code, increasing automation and process improvements.
• Automate software operations across clouds, considering distributed system complexities.
• Maintain responsibility for core services, networks, and infrastructure.
• Enhance troubleshooting, capacity planning, and performance monitoring using tools like Prometheus, Grafana, and Elasticsearch.
• Support and collaborate with global engineering, operations, and support teams.
• Focus on larger projects and automation during dedicated development time.
• Share expertise through design sessions, mentorship, and collaborative work.
• Manage time-critical escalations.

Qualifications

• A modern approach to hosting architecture with infrastructure as code across clouds.
• Product mindset focused on developing products, not just solutions.
• Experience with Python, large projects preferred.
• Knowledge of Kubernetes or similar container orchestration.
• Proven ability to manage and deploy cloud infrastructure via code.
• Practical Linux networking, routing, and firewall skills.
• Familiarity with Linux storage solutions like Ceph or databases.
• Experience administering enterprise Linux servers.
• Deep understanding of cloud computing technologies.
• Bachelor's degree or higher in computer science or related field.
• Effective communication skills in English.
• Strong troubleshooting skills from kernel to web.
• Willingness to learn and adapt quickly.
• Flexibility and enthusiasm for fast-changing environments.
• Comfort working in distributed teams.
• Passion for open-source, especially Ubuntu or Debian.

What We Offer

We offer a competitive, globally consistent compensation package, including base salary, performance bonuses, and benefits. Our benefits include:

• Distributed work environment with biannual in-person team sprints.
• USD 2,000 annual learning and development budget.
• Annual salary review and recognition rewards.
• Generous holiday, maternity, and paternity leave.
• Wellness programs and support services.
• Travel opportunities to meet colleagues.

About Canonical

Canonical is at the forefront of open source innovation, publishing Ubuntu, a key platform for AI, IoT, and cloud. We recruit globally, uphold high standards, and foster a diverse, inclusive workplace. Working here is a future-focused experience that challenges you to think differently and grow professionally.