Job Details

CONSULTING DEPARTMENT DIRECTOR

Classification: Exempt Compensation Range: 130,000 -150,000

Reports To: Integrator/COO Supervises: Consulting Managers and Project Coordinator

Position type: Full-time Compensation structure: Salaried

About CLC:

Voted as one of the Best Places to Work in the Inland Northwest multiple times, CLC proudly offers our team members not only competitive wages and benefits, but a flexible, collaborative, and supportive high performance working environment as well. Our team members feel great about supporting our clients --which are health clinics providing health services to underserved people throughout the U.S. - knowing that our work makes a real difference in people's lives.

Work Location and Structure: Otis Orchards office; Cottage Grove Office; hybrid remote and in office; or fully remote. May require additional in office time depending upon tasks, meetings, or other requirements.

Travel: Quarterly for Leadership Team meetings; possible travel for industry events; and other required travel needs that occur.

CLC Culture:

At CLC, we believe that our success is deeply rooted in our shared values and culture. We cherish individuals who understand and embody these values in their everyday work. Your contribution isn't just about completing tasks; it's about embracing our core values and weaving them into every aspect of your role. We invite you to explore our core values listed below and consider how they resonate with you. Our environment encourages you to be genuine while maintaining the highest level of professionalism. Our Employee Manual serves as a guide to uphold these standards and foster a thriving work environment.

Position Overview:

The Consulting Department Director (CDD) plays a pivotal role in guiding the strategic direction and operational efficiency of the Consulting Department at Community Link Consulting. The CDD, as a member of the Leadership Team, shapes the strategic direction of the consulting services and ensures alignment with company objectives. The role requires a blend of business acumen, leadership skills and ability to innovate and is instrumental in driving business growth and enhancing the firm's reputation in the market and representing the department and the company in external forums and networks, including management of client relationships.

Essential Functions:

Lead with Clarity and Momentum

• Provide decisive leadership to the consulting department, ensuring alignment with strategic goals while maintaining forward momentum-even in the absence of perfect plans.

• Bring structure and clarity to complex or ambiguous situations, simplifying processes and enabling teams to focus on execution.

Empower People, Leverage Managers

• Inspire and support a high-performing team culture by focusing on people development while relying on managers to handle day-to-day team oversight.

• Coach and mentor consultants and Consulting Managers, to grow leadership capacity across the department.

Drive Strategic and Operational Excellence

• Shape and execute the strategic direction of the consulting department in alignment with company goals and client needs.

• Oversee project assignments and resource planning using Teamwork and other tools to ensure efficient delivery and balanced workloads.

Champion Curiosity and Continuous Learning

• Demonstrate a strong learning mindset-quickly absorbing new information about the business, clients, and industry.

• Encourage curiosity and innovation across the team, fostering a culture of experimentation and growth.

Implement and Scale Technology

• Lead the adoption and implementation of technology platforms that streamline operations and improve service delivery.

• Guide large-scale transitions to new tools and systems, ensuring team engagement and successful change management.

Ensure Quality and Accountability

• Serve as the champion for consulting core processes and quality assurance standards.

• Monitor performance metrics and ensure consultants have the training, tools, and support needed to deliver exceptional results.

Build and Sustain Client Relationships

• Act as a strategic partner to clients, tailoring services to meet their evolving needs and ensuring satisfaction.

• Review and approve Statements of Work, ensuring clarity, feasibility, and alignment with client goals.

Collaborate Across the Leadership Team

• Participate in quarterly leadership meetings and contribute to cross-functional initiatives that support company-wide success.

• Align departmental priorities with broader organizational objectives and culture.

General

• Communicate efficiently and effectively with team members
• Embrace technology and automation to increase efficiency of systems and processes
• Ability to bring order and systems
• Support and coordinate with other departments
• Other duties as assigned

Required Competencies (knowledge, skills, abilities):

• Ability to build and maintain positive relationships with colleagues.
• Ability to create and give presentations.
• Proficiency in using computers for diverse tasks, including data management, document creation, and online collaboration.
• Advanced competency in Microsoft applications, including Word, Excel, and Outlook.
• Ability to adapt to new technologies and software solutions to improve efficiency and workflow.

Required Education and Experience:

• Bachelor's Degree or # of years equivalent work experience
• 5+ years of leadership and management experience
• Small or medium-sized business management experience
• Experience in Project Management Software

Preferred Education and Experience:

• Experience in educating and coaching staff.
• Experience in following and maintaining workplace privacy.
• Knowledge and Understanding of the Entrepreneurial Operating System (EOS)
• Experience with Accounting or financial concepts (budget oversight, P&L responsibility)
• Experience in Teamwork.com

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Able to travel Quarterly for Leadership Team meetings; possible travel for industry events; and other required travel needs that occur.

Benefits:

Community Link Consulting offers a comprehensive benefits package to eligible employees. These include optional participation in our employer-paid health insurance plan (depending upon the plan you choose), voluntary dental and voluntary vision insurance, a Dental/Vision Consumer Driven Health annual benefit of $1,200, two optional FSA plans, employer-paid Life, AD&D, and Long-Term Disability insurance, which begin the 1st of the month following 30 days of employment.

Additional benefits include SIMPLE IRA and/or SIMPLE ROTH IRA program which begins the 1st of the month following 60 days of employment, as well as paid time off accruing from day one for immediate use. We also offer an Employee Assistance Program (EAP) to provide additional support. In addition to these core benefits, we provide the flexibility to work from home, home office allotment, access to IT concierge services, career development training, educational opportunities, and a collaborative and respectful workforce.

Core Values:

CLC prides itself on its Core Values, and an essential part of success at CLC is understanding and reflecting CLC's core values, which are the foundation of our culture (the way we do things). They are:

• RESPECT
• LEADERSHIP
• SMEE (Subject Matter Expert Extraordinaire)
• SOLUTION-FOCUSED
• FLEXIBILITY
• CURIOSITY
• GIVE MORE THAN YOU GET (GMTYG)

NOTE: This position description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

Verification Of Employment Eligibility To Work In The U.S. Is Conducted Using E-Verify

Equal Employment Opportunity Policy

Community Link Consulting, Inc. provides equal employment opportunity and treatment regardless of race, religion, color, creed, sex (including pregnancy, lactation, childbirth, or related medical conditions), sexual orientation, age (40 and over), gender identity, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. CLC conforms to the spirit as well as to the letter of all applicable laws and regulations. These protections extend to all management practices and decisions, including recruitment and hiring, appraisal systems, promotions, training, and career development programs.