Job Details

Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.

With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world's leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world's deadliest diseases and make life beyond cancer a reality.

At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. These values are grounded in and expressed through the principles of diversity, equity and inclusion. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems. Fred Hutch is in pursuit of becoming an anti-racist organization. We are committed to ensuring that all candidates hired share our commitment to diversity, anti-racism and inclusion.

The Clinical Informatics Manager is responsible for the support of informatics resources in their area(s) of responsibility, including applications, multi-application solutions and the Epic EMR. This role maintains knowledge of clinical practice, regulatory requirements and a maintains a relationship with clinical and IT leadership with a regular physician presence in the clinical care areas. The role is accountable for promoting the understanding, integration, and innovation of clinical information technology to improve the clinician and patient experience. In addition, the Clinical Informatics Manager has a responsibility to define, execute, and measure applicable post-implementation optimization and enhancement plans to ensure safety, quality, efficiency, and the user and patient experiences.

The manager is required to work closely with IT, other departments and partner organizations staff and leadership to coordinate resources, understand integration requirements between systems, and establish priorities in support of Fred Hutchison's strategic plan.

This is a hybrid position.

Responsibilities

• Manage translation and governance of IT, clinical staff, patients, and leadership collaborating with key stakeholders and advocating for clinicians and patients.
• Provide leadership on clinical application strategy, anticipating future technical needs and trends to promote system usability, quality, regulatory readiness, research, and evidence-based practice.
• Able to provide all job responsibilities of a clinical informatics specialist such as manage improvement processes by systematically analyzing complex problems and present innovative solutions to clinicians and IT leaders and complete workflow development that support clinicians, patients, and organizational goals and strategic initiatives.
• Manage and provide communications and updates to multiple levels of the organization.
• Assures that the voice of the customer is represented, that multidisciplinary needs and standards of practice are integrated, and that related education and communications are developed, implemented, and evaluated.
• Encourages feedback from internal and external customers, including maintaining established goals for employee satisfaction and fostering positive relationships with directly and indirectly impacted users. This includes monitoring service effectiveness, communication, identifying problems with work processes, and ensure that customer needs are met.
• Manages daily operational work as well as core human resource responsibilities
  • Perform general HR activities: Maintains staff by recruiting, selecting, orienting, and training employees.
    • Ensures staff are compliant with Fred Hutch policies and procedures.
    • Perform annual performance reviews.
    • Management of department staffing needs for daily operations.
• Assists with budget development and management.
• Leads staff growth planning and is an active participant in job role development for team skills development.
• Lead daily management system activities including daily huddles, development of performance metrics and problem-solving efforts.
• Collaborates with colleagues and participates in all aspects of team leadership.
• Facilities key meetings, and operations councils with director and executive audiences.
• Completes other duties as assigned based on request from Clinical Information Systems Leadership.

Qualifications

Required:

• Bachelor's degree in a related field or equivalent combination of education and experience.
• 7 plus years of experience in a healthcare leadership role with increasing responsibilities and management of at least 5-7 staff in a direct reporting relationship.
• Clinical licensure.
• Health informatics Degree or Certification.
• Demonstrated experience working with teams in the development and support of applications, and in implementing production systems in a healthcare organization.
• Experience in project management methodology principles with ability to document key supportive deliverables.
• Demonstrated attention to detail, critical thinking, and problem-solving capabilities.
• Excellent collaboration and communication skills.
• Experience collecting user requirements, translating to system feature enhancements, and requesting enhancements.
• Knowledge of patient care operations in outpatient or acute care and/or research setting.
• Knowledge of TJC, DOH, and other regulatory requirements.
• Familiar with health system processes, business process analysis, and technical support best practices.

Preferred:

• Demonstrated experience in training clinical end-users of various levels of technical savvy.
• Knowledge oncology patient care services.
• Experience in program development.
• Experience in Strategic planning.
• Epic certification.
• Certification in Project Management.

This position is patient facing and/or requires access to Fred Hutch clinical facilities. As such, full COVID-19 vaccination is required as a condition of employment, without exception. Booster doses are strongly recommended but not required. If declining a booster, completion of the COVID-19 Vaccination Status Form Questionnaire and COVID-19 Booster Declination Training is required. Because of our immunocompromised patient population, there are no medical or religious accommodations available for any employee who is patient facing and/or requires access to Fred Hutch clinical facilities. Only employees whose positions are fully remote, who are not patient facing and/or require no access to clinical facilities, may apply for medical or religious accommodations. As a condition of employment, newly hired employees must provide proof of vaccination before their first day of employment.

A statement describing your commitment and contributions toward greater diversity, equity, inclusion, and antiracism in your career or that will be made through your work at Fred Hutch is requested of all finalists.

The annual base salary range for this position is from $117,336 to $185,466 and pay offered will be based on experience and qualifications.

Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks), and partially paid sabbatical leave (up to 6 months).

Our Commitment to Diversity

We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to our Employee Services Center at ...@fredhutch.org or by calling 206-###-####.

About the company

The Fred Hutchinson Cancer Research Center, also known as Fred Hutch or The Hutch, is a cancer research institute established in 1972 in Seattle, Washington.