Job Details

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MUST HAVES

• Ability to work onsite in Baltimore County, MD.
• Procore Admin Certification

Required Qualifications

Experience:

• Minimum of 5+ years of direct Procore experience, demonstrating superuser-level proficiency.
• Procore Admin Certification is required
• Proven track record in creating, managing, and optimizing custom workflows within Procore.

Technical Skills:

• Deep understanding of Procore's functionalities and configuration options.
• Ability to troubleshoot and resolve technical issues efficiently.

Training & Communication:

• Exceptional interpersonal and training skills, capable of delivering clear, effective guidance both in group settings and one-on-one.
• Strong written and verbal communication skills, with the ability to translate technical concepts to non-technical users.

Problem Solving:

• Strong analytical and problem-solving skills with a keen eye for process improvement.
• Demonstrated ability to work collaboratively with cross-functional teams to achieve shared goals.

General Requirements

• Experience with integration of Procore with other applications such as HubSpot, Sage and Zapier is a plus
• Background in construction management or project management is a plus.
• Able to work Productively in a Fast-Paced Environment against Deadlines
• Multi-Tasker
• Excellent Analytical and Problem-Solving Skills
• Able to Operate with Substantial Independence and Strongly Self-Motivated
• Able to work both independently and within a Team Environment
• Able to Execute Tactically
• Able to Deal with Conflict in a Constructive Manner
• Strong Organizational and Interpersonal skills
• Must Legally Authorized to Work in the United States
• Must be able to pass various criminal history background checks (i.e. FBI Criminal History, Child Abuse, etc.)
• Must Speak, Read, and Write English fluently.
• Key competencies are initiative, communication, teamwork, and dependability.
• Technical Skills: Procore, Teams, Take-off, MS Office Suite, MS Project

Overview:

The Continuous Improvement Manager will lead strategic initiatives to enhance operational efficiency and boost productivity through best practices and process optimization. This individual will champion a culture of continuous improvement by collaborating with cross-functional teams, delivering impactful training, and guiding the organization in identifying and implementing opportunities for improvement.

Key Responsibilities:

Procore System Management:

• Act as the primary administrator for the Procore platform, ensuring optimal configuration, functionality, and system performance.
• Design, implement, and continuously improve workflows that support project efficiency and data integrity.
• Manage key job setup processes, including creation of prime contracts, user and company contacts, and directory setup.

Workflow Development:

• Develop, test, and maintain custom workflows tailored to the operational needs for the business.
• Partner with internal departments to identify inefficiencies and implement effective workflow solutions.

Company & Project Reports:

• Collaborate with departments to define and develop actionable reports that support budget management, schedule adherence, and platform compliance.
• Build and refine company- and project-specific reports to drive performance visibility and strategic decision-making.

Training and Support:

• Provide comprehensive initial training to new users and ongoing support to project teams, ensuring they maximize the platform's potential.
• Offer one-on-one support sessions to address specific queries, troubleshoot issues, and optimize individual user experiences.

Collaboration and Communication:

• Deliver thorough onboarding and role-specific training to new users to ensure successful platform adoption.
• Provide ongoing support and one-on-one guidance to users, addressing technical issues and improving individual platform utilization.

Cross-Functional Collaboration

• Work closely with business groups and team members to align Procore's capabilities with broader organizational goals.
• Serve as the primary liaison between Procore and other integrated business systems to ensure seamless data exchange.
• Monitor system performance and user engagement to identify improvement opportunities and recommend system enhancements or upgrades.
• Stay current with Procore updates, industry best practices, and new features to proactively improve platform capabilities.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Construction

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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