Job Details

This range is provided by Consilio LLC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$153,000.00/yr - $216,000.00/yr

Direct message the job poster from Consilio LLC

Consilio's ELS Direct Hire division is seeking a tenured and professional Client Relations Manager to join and AMLAW firm. The right person will have a strong background with business development, customer relations, and experience with expanding client relationships.

Responsibilities:

• Support relationship managers (RMs) in meeting benchmarks and implementing industry best practices for key account management.
• Work with RMs to develop, execute, and benchmark against annual client plans to expand in strategic growth areas.
• Facilitate regular meetings between RMs, senior stakeholders, and key clients.
• Identify business opportunities with individual clients and connect appropriate firm lawyers to pursue them.
• Encourage the use of marketing dashboards for tracking opportunities and pursuing objectives in annual plans.
• Collaborate with Marketing & Business Development (BD) team members to ensure a coordinated approach to RM clients.
• Analyze industry, client, legal, and market data to proactively identify potential client needs.
• Support RM-related initiatives, including client events, CLEs, and briefings.
• Project manage efforts around new business generation with existing and new clients.
• Work with the BD team on pitches, RFPs, and RFIs, including relationship overviews, key successes, and experience lists.
• Conduct preparatory sessions with attorneys prior to client meetings and track win/loss records.
• Create compelling pitch materials, including contributions from junior team members.
• Leverage the firm's Market Research team to analyze market opportunities and assist attorneys/groups in preparation for client meetings.
• Teach junior client relations team members the correct protocols for organizing and maintaining RM and key client plans in Salesforce.
• Monitor Salesforce compliance and ensure accurate tracking of client relationships.
• Other responsibilities as assigned, including timely and regular attendance.
• Uphold high standards of confidentiality, discretion, and integrity, particularly regarding sensitive firm and client information.

Qualifications:

• Bachelor's degree required (ideally in business, marketing, communications, or related field). MBA preferred.
• Minimum of 5 years of experience in professional services marketing and business development.
• Demonstrated background in marketing, business development, and client targeting initiatives.
• Previous law firm experience is desirable.
• Excellent interpersonal, written, and verbal communication skills.
• Strong leadership skills and initiative.
• Creative, value-added orientation.
• Advanced knowledge of Excel, PowerPoint, and Word. Salesforce experience is a plus.

ELS Consilio Direct Hire Division staffs positions for Consilio clients and does not staff for internal corporate positions at Consilio. Please refer to www.consilio.com to view job opportunities within our company.

Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the bases of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development

• Industries

  Law Practice and Legal Services

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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