Job Details

As the Vice President, Programs, you will be responsible for leading the overall strategy, profit and loss, and execution of the GuideOne business unit. This executive level role aligns long-term strategy and financial goals with business processes to successfully manage delegated authority business. Your responsibilities include developing capabilities and talent; developing strong market relationships with MGA's and brokers; sourcing, onboarding, and managing program administrators/MGAs; and managing the profit and growth of existing programs through strong controls and oversight.

Accountabilities:

• Develop GuideOne's short and long-term strategy in Programs, including appetite, target portfolio mix, value proposition, and capabilities.

• Leads the execution of business unit strategies, translating objectives into actional plans, driving cross-functional collaboration, and delivering consistent performance outcomes that support overall organizational success.

• Optimize efficient utilization of GuideOne's capacity in structuring programs to limit volatility and maximize long-term steady growth in premium and surplus.

• Manage Programs team of directors, underwriters, and support staff who handle day-to-day activities in underwriting and distribution.

• Cultivate key MGA and broker relationships to ensure a continuous and healthy pipeline of new business opportunities and an optimal portfolio generating steady growth and profit.

• Design and develop internal capabilities that support underwriting, onboarding, and stewardship of profitable programs.

• Accountable for achieving key performance indicators and financial metrics, leveraging data analytics and performance reports to monitor progress, identify gaps, and implement corrective actions to ensure consistent delivery of business unit goals.

• Manage authority, pricing, terms and conditions, appetite, and guidelines for each program.

• Manage budget for programs team to ensure delivery of target expense ratio.

• Collaborate internally with other functional teams to ensure proper governance and oversight.

• Develop and refine program audit protocols to maintain underwriting integrity and regulatory compliance.

• Serve as a strategic advisor to executive leadership on the MGA market landscape, competitive positioning, and emerging opportunities.

• Represent the company at industry events, conferences, and MGA partner meetings, effectively representing and communicating overall value, vision and strategy in the marketplace.

Qualifications:

• Bachelor's degree in business, finance, insurance, or related field

• 10+ years of ascending levels of responsibility in property & casualty commercial lines underwriting, including the attainment of leadership positions and direct experience in program management

• Demonstrated success in the programs market, with established relationships and a proven track record of driving growth and delivering results within the program space

• Strong relationship building capabilities, project management skills, and ability to successfully lead a diverse team

• Strong strategic thinking and ability to translate vision into executio

• Demonstrated ability to influence stakeholders and drive alignment across diverse teams

• Excellent written and verbal communication skills

• Strong collaboration and facilitation skills across internal and external stakeholders

• Travel as required

• CPCU or similar insurance-related designation preferred

Compensation:

• $177,000 - $250,000 commensurate with experience, plus bonus eligibility

Benefits:

We are proud to offer a robust benefits suite that includes:

• Competitive base salary plus incentive plans for eligible team members

• 401(K) retirement plan that includes a company match of up to 6% of your eligible salary

• Free basic life and AD&D, long-term disability and short-term disability insurance

• Medical, dental and vision plans to meet your unique healthcare needs

• Wellness incentives

• Generous time off program that includes personal, holiday and volunteer paid time off

• Flexible work schedules and hybrid/remote options for eligible positions

• Educational assistance

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