Job Details

Looking for a long-term career in a high demand industry with a great career path for growth? We offer many different opportunities depending on your background and experience level. RWC Idealease is a proven leader in the truck and bus service and repair industry. RWC is a family-owned company that cares and we offer competitive wages, paid time off & holidays, full health benefits and a 401k match. We value what makes a family successful: commitment, compassion, hard work and a desire for each other to succeed. No matter your level when you join us, we want to help you grow.

POSITION OVERVIEW

The IDL Technician provides a vital link that ensures that all repairs are performed correctly and efficiently. This position is crucial to achieving the highest level of customer satisfaction by performing repairs and maintenance in accordance with current OEM practices and our company's policies and procedures.

DUTIES & RESPONSIBILITIES

• Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• Diagnoses cause of any malfunction and performs repair.
• Communicates with parts department to obtain needed parts.
• Saves and tags parts of the job if under warranty or if requested by the customer.
• Examines assigned vehicle to determine if further safety or service work is required.
• Communicates with supervisor about any additional work, or if repairs cannot be completed within the promised time.
• Documents all work performed and recommended on the repair order or additional repairs sheet.
• Road tests vehicles when required.
• Participates in manufacturer sponsored training programs, schools, and events.
• Keeps abreast of manufacturer technical bulletins.
• Assists other technicians with repairs when they are directed to do so.
• Reports defects or malfunctions to supervisor.
• Ensures that vehicle is kept clean. Notifies their supervisor immediately of anything that has happened to change the appearance or condition of the vehicle.
• Keeps shop area neat and clean, cleans up after each repair.
• Maintains and is accountable for all company-owned tools and manuals. Returns them to the proper place and in the same condition as when they were received.

Salary range for an Idealease Technician (depending on experience level) from $45,000 to $150,000.

ACTIVITY AND KNOWLEDGE REQUIREMENTS

Employee safety is a prime concern of Idealease. This position is a safety sensitive position and falls under the requirements of the RWC Drug and Alcohol policy.

1. High degree of product and technical knowledge
2. Must be a team player with a strong sense of commitment to the customer.
3. Must be self-motivated and have strong verbal and written communication skills.
4. Must conduct his/herself in a professional manner

Must be able to successfully pass a background check and a pre-hire drug and alcohol test.

M/F/V/H