Job Details

Responds to patient billing questions and assists patient with resolving any issues. Partners with the internal Billing department and the Medicaid Office as needed to resolve patient billing and insurance issues. Provides information to patients and clients on billing and payment practices. Provides information to patients regarding their individual bill including account activity and balance due. Reviews medical insurance options and eligibility requirements with clients including Managed Care plans and other special programs. Advises patients on how to utilize third party resources to secure necessary medical care. Assists clients with the application process for medical insurance coverage. Reviews eligibility requirements and obtains necessary information for the application. Files and tracks applications per guidelines, sending reports as needed. Educates clients on how to read and understand their medical insurance coverage. Assists clients with resolving any issues with their me...Benefits Coordinator, Patient, Benefits, Coordinator, Medical, Billing, Healthcare