Job Details

A successful Retail Store Associate will strive to go for WOW! Go for WOW! is the standard of customer service at Duluth Trading Company. It is treating the customer right and looking for opportunities to go above and beyond to create special experiences. Position Details What You'll Do:Develop an exceptional familiarity with the Duluth brand and comprehensive product knowledge to provide solution-oriented, friendly service to customers. Understand the customer is the center of what we do. Understand how to layer personalized service into each area of interaction from greeting to fitting room to register. Effectively communicate sales and promotions. Understand the importance of email capture as part of sales and service and executes to standard. Respond proactively and be empowered to provide positive resolutions to customer concerns. Answer telephone in a courteous and friendly manner including, but not limited to, giving store greetings, directions to store location, and receiving a...Retail Associate, Seasonal, Retail, Associate