Job Details

Coach and develop staff to exceed individual and store productivity goals. Engage customers in conversation around The North Face products, activities and local community events. Supervise floor coverage and activities, including opening and closing store as scheduled. In partnership with the Store Manager, provide training and ongoing development of store staff in customer engagement and all company programs, policies and procedures. Support the Store Manager in achieving all financial and operational objectives including expense control, Loss Prevention, store audits, and weekly reporting. Partner with the Store Manager on the implementation of visual merchandising directives and maintain standards consistent with company brand strategies; ensures merchandise on selling floor is replenished appropriately. Partner with the Store Manager to ensure compliance and adherence to policies and procedures, standards and practices, and company directives. Model behavior that respects the backg...Floor Supervisor, Store Manager, Customer Experience, Supervisor, Customer Engagement