Receives, reviews, and routes provider-related issue that are not submitted through standard workflows from internal business partners Facilitates issue resolution control period by monitoring reporting and other mechanisms defined by detection and resolution consultants Supports other teams as needed Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/ GED (or higher) 2 years of experience with UHC provider service, claims, or issue resolution Intermediate level of proficiency in MS Office (filtering spreadsheets in Excel, PIVOT tables) Must presently employed with UHC Benefit Ops Provider Operations Preferred Qualifications: Knowledge in multiple platforms of business (M&R Cosmos, E&I, Cirrus, UNET, CSP Facets) - All Telecommuters will be required to adher...Analyst, Intake, Health, Business Partner, Healthcare