Job Details

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community!

Interested in this position? Apply online and create a personal candidate account!

Current Employees of NeighborHealth - Please use our internal careers portal to apply for positions.

To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page .

Time Type:

Full time

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community!

Interested in this position? Apply online and create a personal candidate account!

Current Employees of NeighborHealth - Please use our internal careers portal to apply for positions.

To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page .

Time Type:

Full time

Department:

Administration

All Locations:

300 Ocean Avenue – Revere

Position Summary:

CEO Profile Summary

About Us:

We are NeighborHealth, formerly East Boston Neighborhood Health Center. NeighborHealth's mission is to promote and sustain healthy communities, families, and individuals by providing accessible, person-centered, compassionate, high-quality health care services to all who live and work in our service area, regardless of ability to pay, while upholding diversity, equity, and inclusion at the core of all that we do.

Our core values are traits that shape how we interact with each other, with our communities, and with our patients. We always show concern and express empathy for each other and the individuals in our community.

Diversity is important to us. We include, respect, and value fellow employees and community members, not in spite of, but because of the differences in our backgrounds and cultures.

Innovation is part of who we are. We strive to continually introduce new ideas, technologies, and methods in our workplace that lead to better quality and efficiencies.

We always express appreciation, regard, and consideration for each other, those that use our health center services, and the community at large. This is our commitment to respect.

We believe in teamwork. We work together to create efficiency and effectiveness, proactively collaborating with fellow employees, patients, and community members.

In 1970, East Boston Neighborhood Health Center opened its doors to address a critical need for health care among an underserved community. Since then, we've operated 24 hours a day, 7 days a week. We've grown with our communities, ensuring that everyone has access to high-quality care close to home. We've expanded the scope of our services but never strayed from our original mission. Today we are among the largest federally qualified health centers in the country, and the largest in Massachusetts, committed to providing continuous, award-winning, and high-quality care. In 2024, the Department of Health and Human Services' Health Resources and Services Administration (HRSA) recognized NeighborHealth as one of the nation's leading health centers combating health inequity in diverse communities. We were awarded a total of four quality badges, including one National Quality Leader gold badge and one Health Center Quality Leader silver badge.

Facts and Figures:

• Number of employees: nearly 2000
• Operating Budget: $270M
• Number of campuses: five (East Boston, Everett, South End, Revere, and Winthrop )
• Number of patients annually: 120,000 providing high-quality care to the largest Health Safety Net population, as well as the largest Latino population in Massachusetts
• East Boston Neighborhood Health Center rebranded as NeighborHealth in 2024 to reflect our expanded service areas beyond East Boston.
• Years of service: 55
• Number of providers: 318, and 18 residents and fellows
• DPH Licensure: falls under Boston Medical Center Health System's hospital license
• 75% of our patient population identifies as Latino
• 87% of our patients are at or below 200% federal low-income thresholds

The Opportunity:

The CEO role at NeighborHealth represents an extraordinary opportunity for a strategic and operationally adept executive to lead an innovative health care organization committed to providing outstanding patient care to our communities. This role requires a CEO who models behavior aligned with our vision, mission, and core values. This leader should be able to build excellent teams, and foster collaboration and trust.

Reporting directly to the Board of Directors, the CEO will provide strategic guidance and operational leadership for the entire organization. The future CEO will be responsible for ensuring outstanding patient care, while also leading strategy, growth plans, programmatic offerings, systemwide initiatives, and academic and research endeavors.

We encourage qualified candidates from diverse backgrounds and experiences to apply. A resume and a cover letter should be emailed to Patricia Hunt Sinacole at First Beacon Group LLC (...@firstbeacongroup.com). Serious candidates will be required to sign a Non-Disclosure Agreement (NDA).

Our employees may have qualified referrals for this role. Candidates may contact Patricia Hunt Sinacole at First Beacon Group LLC (...@firstbeacongroup.com) if there is interest in submitting a qualified referral and should state who referred them in their covering email. Thank you for your commitment to NeighborHealth and for helping us find the best possible leader.

Internal and referral applications will be accepted through September 8, 2025.

This is a full-time exempt-level role. The work hours are expected to exceed a typical 40-hour workweek in some instances.

Overview of Responsibilities:

• Provide strategic leadership and oversight for the health center while collaborating closely with other senior leaders to ensure the efficient and effective delivery of exceptional, patient-centered care and safe, high-quality access and outcomes
• Review, update, execute, and drive our strategic and operational plan, ensuring alignment with the health center's vision and objectives, where patient care is paramount
• Prioritize a positive work culture, which includes modeling open and transparent communication, respecting others, valuing diverse experiences and perspectives, building a climate of trust, treating others with compassion and empathy and ensuring accountability
• Consistently demonstrate a commitment to patient care, employee engagement, and community relations
• Facilitate collaboration and work effectively with our Board of Directors, leadership and employees to achieve the health center's goals
• Advance our commitment to delivering high-quality health care in an equitable and compassionate manner
• Partner successfully with Boston Medical Center, our primary hospital partner and through which NeighborHealth is DPH-licensed, as well as with other healthcare organizations within the Boston area

• Develop and participate in systematic and effective mechanisms for fostering communication among individuals and groups within the organization and the community
• Optimize operations, finances, and patient-care levels; develop and execute long range, strategic, operational plans for the organization; and measure success through key performance metrics, including productivity and quality
• Demonstrate market agility in analyzing and evaluating opportunities for capital expansion
• Develop strategic initiatives necessary to integrate and expand services, as well as add potential new services to meet the growing healthcare needs of our communities
• Enhance the quality, access, safety, and efficiency of patient services and increase patient satisfaction with a focus on performance excellence

• Embrace innovation, which may include leveraging technology and data to continually measure results, improvements, and successes through key performance metrics
• Work collaboratively with leaders to align clinical practice, safety, value-based initiatives, hospital, network, and system goals
• Partner with the CFO to oversee financial planning, budgeting, and forecasting processes, ensuring compliance with regulatory requirements and achievement of financial targets
• Partner with the CMO to ensure that the health center delivers safe, timely and high-quality care backed up by data and process improvement methods
• Partner with the VP of HR to ensure that our workplace is diverse, inclusive and rewarding, with a focus on implementing best practices, with the goal of engaging talented leaders and employees across the health center
• Optimize operations, finances, and customer service levels; develop and execute long range, strategic, operational and space use plans for the organization; and measure success through key performance metrics, including productivity and quality
• Effectively communicate the services delivered by the health center to increase awareness within our communities
• Work with federal, state and local officials, as well as government and funding agencies
• Understands the principles of fundraising, including donor prospecting, cultivation, database management, and annual and capital campaigns
• Serve as our chief spokesperson, both in person and in writing, to both large groups and small
• As CEO, comply with all required policies, including our Standards of Conduct, Joint Commission policies, CMS Pace Program Regulations and Standards, HIPAA, applicable US Department of Health and Human Services' Health Resources and Services Administration policies, safety policies, as well as any additional policies, procedures, laws related to employment with NeighborHealth
• As with any role, additional responsibilities may be required

Qualifications:

• Ten years of progressive leadership in healthcare, with at least five years in a senior-level executive role; community hospital experience strongly preferred
• Proven experience gained in the health care delivery system continuum
• Bachelor's degree from an accredited college or university
• Understands and is passionately committed to patient care, employee engagement, and community relations
• A visible and highly engaged leader who has the ability to inspire, challenge, and motivate others to achieve common goals; demonstrates the values of respect, empathy, compassion, diversity and accountability
• Must have outstanding communication skills which will contribute to building both a positive patient experience as well as a collaborative and engaged employee experience
• Must have leadership experience gained in multi-site and matrixed organizations
• Must demonstrate a proven history of effectively leading a multifaceted and dynamic healthcare organization offering a wide range of services
• Must be willing to serve as an ambassador to our communities, which will include attendance at community events (e.g., Eastie Week, Farmer's Markets, holiday celebrations, Pride Day, Taste of Eastie etc.)
• Proven ability to oversee transformational changes
• Strong business acumen; diplomatic and politically savvy, persuasive, and tactful
• Experience and knowledge of highly regulated healthcare markets, as well as the ability to influence and collaborate with federal and state officials as well as regulatory agencies
• A sophisticated knowledge of healthcare funding, and experience in competitive marketplaces with the ability to make complex and difficult decisions; knowledge of healthcare regulations, laws, and industry trends
• Experience using and analyzing information systems to recommend opportunities for optimization and efficiency
• A track record of leading initiatives which support the delivery of high-quality, equitable and compassionate care
• Fundraising experience preferred
• A record of recruiting, training, and mentoring employees and a reputation for sustained, inclusive, trust-based provider and employee relations through understanding of employee viewpoints and needs
• Must be able to travel as needed, within our community as well as to conferences and professional development events

Preferred Qualifications:

• Bilingual (English/Spanish)
• Professional or personal experience in one of our communities

Benefits and Perks:

Our employees are at the heart of everything we do. Our market-competitive offerings include comprehensive benefits and resources to support our employees physical, emotional, financial, personal, career, and community well-being. These benefits and resources include, but are not limited to:

• Paid Time Off including Vacation, Holidays, and Sick Time
• Retirement Plans
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Disability and Life Insurance
• Paid Parental Leave
• Tuition Reimbursement
• Staff Development
• Flexible Spending Accounts
• Legal Assistance
• Pet Insurance
• Community and Volunteer Opportunities
• Discounts

EEO and Accommodation Statement:

NeighborHealth is an equal employment/affirmativeaction employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, let us know the nature of your request.

Candidates may contact Patricia Hunt Sinacole at First Beacon Group LLC ( ...@firstbeacongroup.com ) if there is interest in submitting a qualified referral and should state who referred them in their covering email. Thank you for your commitment to NeighborHealth and for helping us find the best possible leader.

Internal and referral applications will be accepted through September 8, 2025.

EEO & Accommodation Statement:

NeighborHealth is an equal employment/affirmativeaction employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to ...@NeighborHealth.com or call 617-###-#### to let us know the nature of your request

Federal Trade Commission Statement:
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

E-Verify Program Participation Statement:

NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

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