Job Details

Performs a variety of routine clerical and office support activities requiring proficiency in basic word processing, spreadsheet, and database programs. Work requires the application of some independent judgment based upon knowledge gained through experience.* Types forms, statements, letters, receipts, reports, and other material from rough drafts or general instructions, which frequently require independent action and discretion on difficulties encountered. Composes routine letters. Operates a personal computer or visual display terminal and utilizes modern business software including word processing, spreadsheets, data bases, etc. May perform secretarial work in a small office where stenographic ability is not required.* Maintains, develops, and refines filing systems and procedures. Prepares and files various records.* Performs computations and posts to simple bookkeeping records.* Waits on the counter, and answers telephones, giving and receiving information. Refers complaints pertaining to departmental policies and regulations to the appropriate person.* Copies data, compiles records and reports, and tabulates and posts data in record books.* Processes payroll and personnel transactions.* Operates visual display terminal to retrieve and research information. Enters data from different source media. Checks complex data being entered into terminal for correctness, corrects errors.* Opens and routes incoming mail, and prepares outgoing mail.* Acts as receptionist for the Department to which assigned.* Maintains routine operating and production records.* Maintains office supplies for the Department to which assigned.* Operates basic office machines.* Performs related work as required.Open Entry Requirements:* Education: High school diploma or equivalent.* Experience: One year of clerical, office support, or data entry experience.* Substitution: One year of undergraduate education (30 semester or 45 quarter hours) may be substituted for experience.For information on what to expect with the hiring process, a test information guide, and frequently asked questions, please visit our website.Applicants must meet the minimum qualifications and pass the examination for this position to be eligible for hire.Qualified applicants are encouraged to apply immediately. All applicants must complete and submit a City of Spokane employment application online by 4:00 p.m. on the filing cut-off date.Upon request, at time of application, City of Spokane will provide alternative accessible tests to individuals with disabilities that impair manual, sensory or speaking skills needed to take the test, unless the test is intended to measure those skills.The examination will consist of a multiple-choice test, with weights assigned as follows:* Multiple-choice Test 100%EXAMINATION DETAILS:This is an online examination and will require a computer. If you do not have access to a computer, please notify Civil Service so that one may be provided. Computer reservations can also be made through your local, public library.Examination links with instructions will be emailed prior to 12:00 a.m. Pacific Time on the start date and will expire at 11:59 p.m. on the due date as listed below. Keep in mind that the test link will be emailed from City of Spokane (...@governmentjobs.com).* Applicants who apply and meet the minimum qualifications between Monday, August 18, 2025, and Monday, September 1, 2025, will test Thursday, September 4, 2025, through Monday, September 8, 2025.NOTE: You may begin the exam at any time during the test period; however, once you begin, you will have 60 minutes to complete the examination. You may take the exam only once during the open recruitment period.The examination may include such subjects as:* Communication Skills* Computer Skills* Interpersonal Skills* Clerical Skills* Business MathWe are an equal opportunity employer and value diversity within our organization. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, familial status, genetic information, veteran/military status or disability status. As a Fair Chance employer, City of Spokane does not conduct initial background screening for non-public safety positions.