Customer Service- Models and holds team accountable for outstanding customer service. Actively listens to customer issues to resolve problems. Maximizes sales and service by ensuring staff is scheduled appropriately. Drive planning and execution of events and credit card acquisition. Sales- You are constantly challenging yourself and the team to drive profitable sales growth through supervising and engaging with the associates. Coaches and develops team by modeling JCPenney's company values to build lasting customer relationships that drive productivity and sales. Merchandise Flow & Placement- You will be well prepared to provide direction and support to your team to ensure that merchandise flows to the floor efficiently. You and your team and constantly working to maintain stock levels and presentation standards to the customer. Team Development - Partners with store management team to source and hire store talent for hourly positions. Plays an active role in the training and developm...Supervisor, Jewelry, Customer Experience, Customer Service, Retail, Performance, Sales