Job Details

Benefits Navigator (Wa Cares)

Provides in-person and phone assistance with enrollments into WA Cares and other benefits identified by the agency as part of the Benefits Enrollment Center. Directly support program activities related to WA Cares and Community Living Connections, providing assessments, referrals, and follow up. Provide referrals to alternate programs when applicants do not screen in for WA Cares services.

Our Mission: As an Area Agency on Aging we promote well-being, independence, dignity, and choice for older persons and all individuals needing long-term care in our five-county area.

Our Values: ALTCEW has four core values; Dignity: We strive to honor the inherent dignity of all persons because we all deserve love and respect. Compassion: Being present and accepting with someone who is struggling. Knowledge: The ability to learn and contribute information because as we learn and improve, the lives of clients improve. Service: Commitment to taking action to help and support others in order to make a positive difference.

Our Culture: Our agency possesses a positive, welcoming environment. We provide a variety of wellness services, foster employee engagement through peer recognition and regular staff social activities. Our employee assistance programs foster health and well-being. Employees are regularly offered opportunities to socialize together, and volunteer in the community.

Benefits: - 37.5-hour full-time work week - Medical insurance (3 plan options) with low deductibles; premiums are paid 100% for the employee - Dental insurance (3 plan options); premiums are paid for the employee and family members - Vision care insurance - Long-term disability and life insurance - Generous paid vacation and sick leave, plus 12 paid holidays - Flexible spending accounts for qualifying medical and dependent care expenses - Department of Retirement Systems pension/retirement plan - 457/Roth payroll IRA options - Wellness and employee assistance program - Paid premiums for Washington Paid Family & Medical Leave and WA long term care benefits - Ample training for development of program expertise and personal growth - We are a qualifying employer for the Public Student Loan Forgiveness Program

Essential Functions Client assistance through telephone, walk-in or email for intake, providing navigation assistance. Generating client account, completing screening for program eligibility, performing assessments and applications, assistance with platform set up. Schedule and perform in home assessment, following safety protocols. Provides options for benefit based on assessment needs. Refers to provider network options for service delivery. Participates in evaluative and quality assurance activities as assigned. Helps ensure program standards are met by achieving client service program goals. Enters a variety of data elements into designated software for monitoring and tracking purposes and prepares reports as requ