Job Details

Disease Management Nurse

Sharecare is the leading digital health company that helps people unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone.

The Disease Management Nurse has the responsibility for supporting the goals and objectives of the Disease Management program by providing high quality telephonic and omni-channel support in an appropriate, efficient and cost-effective manner while ensuring high quality care. The Disease Management Nurse works with participating members to become empowered and active participants in their own healthcare management for their chronic condition. By providing health education and resources, reviewing the provider's plan of care with the member to ensure understanding and adoption, and utilizing motivation interviewing and behavior change techniques, the nurse helps to drive cost effective and appropriate resource utilization and desired clinical outcomes. The Disease Management Nurse is also responsible during their interactions with participants for identification of those who are at risk for increasing acuity, and for educating the participant about that risk and if necessary and with the participants permission contacting their Primary Care Provider according to the disease management program intervention guidelines. A Disease Management Nurse is supervised by an Operations Manager (OM). All Sharecare clinicians are required to participate in the orientation and to take the pre and post tests to review competency during orientation. Yearly competency tests are required for all Sharecare clinicians.

Start Date: Monday, August 25th, 2025

Training: 8am 4:30pm CT. Due to the structured training schedule, new hires are unable to miss any days for the first 60 days of employment (8/25/2025 -10/25/2025). Unfortunately we are unable to make any exceptions.

Available Shifts:

• Monday-Friday: 11am-7:30pm CT and every 4th Saturday from 8am-4:30pm CT
• Monday-Friday: 11:30am-8pm CT and every 4th Saturday from 8am-4:30pm CT

A compact nursing license is required for this position.

Essential Job Functions:

• Achievement of Clinical Objectives
• Reviews status of participant's preventive health exams as defined by the disease-specific Standards of Care guidelines to close any existing gaps in care.
• Contacts participant by telephonic dialer system per Disease Management program design and call cadence for education, assessment, intervention, and behavioral goal setting.
• Identifies educational needs of participant and facilitate educational opportunities (i.e., education materials; refer to employer or health plan specific vendors or other Sharecare programs as appropriate).
• Reviews participant's functional status, formal and informal family support system, determining participant's desired outcome of care and needs for participant education.
• Develops in collaboration with participant a care plan addressing their total healthcare needs.
• Identifies participant barriers to accessing health care services and advises them of existing benefits and local resources available to help the participant to remove system barriers.
• Makes referrals to dietician or coach colleagues to ensure continuity of care for participant.
• Accepts warm transfer calls from non-RN colleagues for assessment and/or additional discussion with participant when necessary.

Specific Skills/ Attributes:

• Advanced active listening skills.
• Prior experience and proficiency with motivational interviewing and behavior change preferred.
• Ability to thrive in a telephonic and omni-channel environment, while meeting quality and productivity metrics.
• Ability to be self-directed, highly organized, and proactive.
• Ability to proactively identify and assimilate quality improvement processes into practice.
• Effective communication skills and ability to provide positive customer service to internal and external customers.
• Proven success in influencing patient outcomes.

Qualifications:

• This position requires a responsive, committed individual who recognizes the impact of the health care delivery system on the clinical and financial outcomes of the member population and can identify and take action to facilitate system improvements.
• The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Current Registered Nurse multi-state compact license in the state in which they reside and able to obtain additional state licensure; BSN preferred.
• Minimum of 3 years recent experience in a clinical setting.
• Basic knowledge of physiology and chronic disease appropriate for an RN.
• Language Skills: Ability to communicate with members, other members of the team, physicians, and plan representatives. Effective oral and written communication skills. Ability to read, analyze, and interpret common scientific and technical journals.
• Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret and organize data in an effective and useful manner; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Computer Skills: To perform this job successfully, an individual should have basic computer skills with the ability to learn and utilize new aspects of software as developed. Typing should be at a rate of 40 WPM minimum.
• This position will be based in a home office which must satisfy all HIPAA requirements.
• Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.