Job Details

Senior Professional Services Engineer

Are you the kind of person who loves tackling complex tech challenges, building solutions that make a real impact, and working directly with clients to bring their IT vision to life? If so, we'd love to meet you!

As a Senior Professional Services Engineer at Executech, you'll be at the heart of delivering exciting, high-impact projects that transform the way our clients do business. From rolling out next-gen networks and infrastructure, to driving Microsoft 365 and Azure migrations, upgrading servers, enabling cloud adoption, and welcoming new clients into our ecosystem, you'll be the go-to expert making it all happen.

This role is perfect for someone who:

• Thrives in a fast-paced, project-driven environment
• Is just as comfortable chatting with clients as they are diving deep into technical details
• Loves the mix of problem-solving, teamwork, and hands-on technical execution
• Wants to make a visible difference by delivering best-in-class IT solutions

You'll be client-facing, project-focused, and always learning something new. Bring your initiative, communication skills, and technical expertiseand we'll give you a team that's collaborative, supportive, and passionate about helping clients succeed.

At Executech, we don't just deliver projects, we deliver confidence, clarity, and game-changing results.

Key Responsibilities

Project Delivery & Onboarding

• Lead and execute professional services projects, including:
• Server replacements and infrastructure upgrades
• Microsoft 365 migrations and cloud transitions
• Network deployments (firewalls, switches, wireless)
• Backup and disaster recovery implementations
• Cybersecurity tool rollouts (EDR, MFA, compliance tools)
• End-to-end onboarding of new and existing Executech clients, including environment discovery, documentation, and tool deployment
• Collaborate with team to scope, design, and schedule projects and onboarding timelines
• Own the technical implementation or proactive work, including but not limited to projects: planning, deployment, testing, documentation, handoff, and post-project support

Client Interaction

• Serve as the primary technical point of contact for assigned projects and onboarding engagements
• Provide end-user training or documentation as needed to support solution adoption

Team Collaboration

• Collaborate with Director of Professional Services, CSMs, vCIOs, and Technical Alignment Managers to ensure alignment across service delivery teams
• Assess client networks and suggest enhancements to Partner Success Managers (PSMs) or Executech Sales staff that are in our client's best interest and are in accordance with Executech standard products for Managed Services clients.
• Escalate project-related risks, blockers, or changes in scope in a timely manner
• Contribute to internal documentation, onboarding processes, and project standards development

Technical Standards & Tools

• Maintain working knowledge of Executech's preferred tool stack, including:
• Microsoft 365, Azure AD, SharePoint
• Sophos and SonicWall firewalls
• Hyper-V, VMware, Windows Server
• Backup and Disaster Recovery (BDR)
• Sophos, Huntress, and other comparable security solutions
• Ensure all project and onboarding work adheres to Executech's technical, security, and documentation standards

Qualifications

• 3+ years of experience in project-based IT roles, preferably within an MSP or consulting environment
• Strong knowledge of Windows Server, Microsoft 365, Active Directory, networking, and virtualization
• Experience in SharePoint administration and design
• Experience with firewall configuration, email migrations, and endpoint security deployments
• ConnectWise: Manage/PSA, Ninja RMM and Auvik experience a plus
• Extremely proficient with network troubleshooting and topologies
• Extensive experience with various hardware for networks (Wi-Fi, Servers, and Networking)
• Experience onboarding clients into MSP environments is highly preferred
• Excellent organizational, communication, and documentation skills
• Ability to manage multiple active projects while maintaining quality and responsiveness
• Professional demeanor and ability to work with both technical and non-technical stakeholders
• Valid driver's license and reliable transportation for occasional onsite work

Preferred Certifications (Not Required but a Plus)

• Microsoft Certified: Azure Administrator / M365 Enterprise Admin
• CompTIA Network+ / Security+
• Sophos ISO, Fortinet NSE, Cisco CCNA
• Project+ or other project management certifications

What We Offer

• Competitive salary based on experience
• Full health, dental, and vision coverage
• 401(k) with company match
• Paid holidays, PTO, and sick time
• Certification reimbursement and professional development support
• A high-performance, people-first culture with room to grow

Hours of Work This position will work various hours to meet the needs of clients and business operations. Will include days, some evenings, nights, weekends, and holidays.