Job Details

Title: Concessions Director - Capital One Arena

Requisition #: 602031

Location: Washington, DC, US, 20004

Job Description

The Director of Concessions – Capital One Arena will oversee the operation and management of concessions for all events held at the arena. The ideal candidate will have extensive experience in food service management, including operations, budgeting, purchasing, staffing, and customer service.

COMPENSATION: The salary range for this position is $90,000 to $110,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

Job Responsibilities

• Oversee a team of Concessions Managers and all aspects of concessions operations, including staffing, training, scheduling, and inventory management.
• Manage budgets and financial reporting for concessions operations.
• Implement strategies to maximize revenue and profitability while maintaining high-quality service.
• Ensure compliance with all health and safety regulations, as well as company and client policies.
• Collaborate with other Aramark managers to plan and execute events and promotions.
• Hire, train, and manage staff to provide exceptional customer service
• Ensure adherence to policies and procedures to improve operations and customer experience.
• Ensure proper maintenance and cleaning of concession stands and equipment.
• Conduct regular audits of operations to identify areas for improvement.
• Ensure compliance with cash handling and accounting procedures.
• Perform other duties as assigned.

Qualifications

• Bachelor's degree in hospitality management, business administration, or a related field.
• Minimum of 5 years of experience in food service management, including concessions operations.
• Strong leadership and communication skills.
• Ability to manage multiple priorities and deadlines.
• Excellent problem-solving and decision-making abilities.
• Proficient with Point of Sale (POS) systems.
• Ability to work an event-based schedule, flexible hours, including evenings, weekends, and holidays.
• Ability to stand and walk for extended periods and lift up to 50 pounds.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.