Job Details

Overview

General Purpose of the Job Support Product Managers are the conduit for requirement understanding and clarification between our customer community, product management team, clinical operations, and support team in a highly collaborative and complex clinical environment. In addition to clarifying product requirements and specification to drive the support of production applications, Support Product Mangers also actively participate in the take-to-market strategy to assure product success. Support Product Managers are responsible for translating business objectives and requirements into actionable support and development items, actively participating in the intake and triage process and drive cost, content and planning tradeoffs throughout the development cycle. Support Product Managers work closely with clinical product management, technical, and architecture leads in clarifying product requirement concepts to support the technology roadmap. In addition to upstream activities, Support Product Managers also support roll-out and pilot program assessment – working closely with field operations, documentation, and product road-mapping.