Salary: $3,665.00 - $4,882.00 Monthly
Location : Spokane County - Spokane, WA
Job Type: Full Time - Permanent
Job Number: 2025-06972
Department: Dept of Children, Youth, and Families
Division: CW Field Operations - Region 1
Opening Date: 10/03/2025
Closing Date: 10/10/2025 11:59 PM Pacific
Salary Information: The high end of the salary range, Step M is typically a longevity step
Description
Our vision is to ensure that "Washington state's children and youth grow up safe and healthy- thriving physically, emotionally, and academically, nurtured by family and community."
Job Title: Volunteer Transportation Office Program Coordinator (PC)
Location: Spokane, WA (Spokane Central Office)
Closes: 10/3/25
Salary: $3665 - $4882
The Spokane Central DCYF Office is looking for a highly organized and dynamic individual to lead the Volunteer Driver Program. The Spokane Central Office is located in beautiful downtown Spokane, minutes away from the Spokane River & Falls and Riverfront Park. Would you like a career where you make a significant difference in the lives of children? If so, apply today!
Click here to learn more about .
The Opportunity:
This exciting position is responsible for recruitment, training, and scheduling volunteer drivers who pick up children in care and deliver them to therapy appointments throughout the greater Spokane Area. This position will also be trained in legal entry processes for Spokane.
Some of what you will get to do:
- Apply knowledge of various DCYF's child welfare regulations, rules, policies, and procedures.
- Review, process, and monitor all requests for volunteer transportation services of children placed in out-of-home care.
- Maintain, support, and provide schedules to drivers on a weekly basis.
- Assist in resolving transportation issues.
- Maintain office procedures, standards, priorities, and deadlines while coordinating office operations.
- Assist in the transportation of children who have open cases with DCYF's child welfare programs.
- Conduct recruitment efforts for new volunteer drivers and process requests and necessary paperwork for new and changed drivers.
- Review documents and records/driver logs for accuracy and compliance with rules
- Assist in resolving any issues with volunteer drivers' reimbursements.
- Complete all required paperwork and computer documentation.
- Ensure each volunteer driver has valid car insurance on record every 6 months.
- Complete a yearly inspection of all volunteer drivers' vehicles.
- Research files, documents, and other sources to obtain or clarify information.
- Develop, evaluate, and/or revise forms for internal use.
- Enter legal information for DCYF open cases into FAMLINK.
- Create service packets for court-involved cases and facilitate service to the parents for those located outside the state of Washington, outside of Spokane County, or currently incarcerated.
- Travel to the courthouse to submit legal documents and pick up packets.
- Upload all relevant documents into the family file in FAMLINK.
- Email or distribute documents to appropriate parties.
- Provides support services, including supervision of children who are awaiting placement on open cases and/or need supervision while parents attend an on-site meeting.
- Assist social workers and drivers if an accident occurs by ensuring proper protocol.
- Maintain inventory of CASA/My Bags and My Box Program.
- Organize and implement the School Backpack giveaway program.
- Maintain inventory for the clothing closet and the Spokane Central office.
- Maintain scheduling and cleaning of office visitation rooms.
- May have unsupervised access to youth.
Required Qualifications: Two years of experience in recruitment, training, and scheduling volunteer drivers.
OR Equivalent of education and experience totaling two years.
AND - Minimum of 12 months' experience and proficiency in operating a computer and keyboard.
- Minimum of 12 months' experience and proficiency in using Excel and Microsoft Word.
- Minimum of 12 months' experience in composing, sending, and responding to electronic mail and email programs such as calendar & meeting requests.
- Ability to effectively communicate and comprehend (through oral and written forms of communication) with management, peers, clients, community colleges, and the public in a respectful and efficient manner.
- Commitment to equity, inclusion, and respectful workplace principles.
How do I apply? In addition to completing the online application, applicants must attach the following documents to their profile to be considered for this position:
- Cover letter
- Resume
- Transcripts - if applicable to qualifications (Unofficial transcripts are acceptable for application submission)
Supplemental Information: The Department of Children, Youth, and Families (DCYF) is committed to Washington's children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our mission to create a diverse and equitable workplace that reflects the communities we serve. If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway.
The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.
Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
This recruitment may be used to fill multiple vacancies.
This position is included in the supervisory bargaining unit represented by the Washington Federation of State Employees (WFSE). For more information:
This position requires a minimum of at least two years of driving experience and a valid driver's license.
The incumbent must successfully complete formal training courses as required by law, policy, and regional requirements within one year of their appointment.
Degrees must be obtained from an accredited college or university whose accreditation is recognized by the U.S. Department of Education and the Council for Higher Education Accreditation (CHEA), or a foreign equivalent verified by a NACES-approved organization at naces.org. Foreign Equivalency certification must be attached to the application for degrees obtained outside the U.S.
Applicants who meet the minimum qualifications and wish to claim Veteran's Preference
MUST attach a copy of their DD214 or NGB Form 22, or other verification of military service. Please blackout (redact) the social security number before attaching any documents. For additional information on Veteran's Preference and guidance on how to determine if you are eligible,
For more information about this position or if you need an accommodation throughout the application/interview process, please contact If you're experiencing technical difficulties creating, accessing or completing your application, call NEOGOV toll-free at (855) ###-#### or email Persons needing accommodation in the application process or this announcement in an alternative format may call the Telecommunications Device for the Deaf (TDD) at 360-###-####.06972.
06972
More than Just a Paycheck! Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits: The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick Leave Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Vacation (Annual Leave) Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
Pay status includes hours worked, time on paid leave and paid holiday.
As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
Note: Most agencies follow the civil service rules covering leave and holidays for
exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
Military Leave Washington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement Leave Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Additional Leave Leave Sharing
Family and Medical Leave Act (FMLA)
Leave Without Pay
Please visit the State HR Website for more detailed information regarding benefits.
Updated 07-21-2025
01
Which of the following best describes your education and experience as they relate to this position?
- I have two years of experience in recruitment, training, and scheduling volunteer drivers.
- I have equivalent education and experience totaling two years.
- I have none of the above.
02
How many years of professional experience do you have in recruitment, training, and scheduling volunteer drivers?
- 1 year
- 2-3
- 3-4
- 4-5
- 5-6
- 7-8
- 8-9
- 9 or more years
- None of the above
03
Please briefly describe how/where you gained the experience indicated in the previous questions. Your answer should be reflected in the work history section of your application. If you do not have this experience, please write "none." Please do not write "see application/resume/cover letter."
04
How many years of professional experience do you have in operating a computer and keyboard?
- I have LESS than 1 year of experience.
- I have 1 - 2 years of experience.
- I have 2 - 3 years of experience.
- I have 3 - 4 years of experience.
- I have 4 - 5 years of experience.
- I have 5 - 6 years of experience.
- I have 6 - 7 years of experience.
- I have 7 - 8 years of experience.
- I have 8 - 9 years of experience.
- I have 9 - 10 years of experience.
- I have MORE than 10 years of experience.
- I do not have this experience.
05
Please briefly describe how/where you gained the experience indicated in the previous question. Your answer should be reflected in the work history section of your application. If you do not have this experience, please write "none." Please do not write "see application/resume/cover letter."
06
How many years of professional experience do you have in using Microsoft Excel?
- I have LESS than 1 year of experience.
- I have 1 - 2 years of experience.
- I have 2 - 3 years of experience.
- I have 3 - 4 years of experience.
- I have 4 - 5 years of experience.
- I have 5 - 6 years of experience.
- I have 6 - 7 years of experience.
- I have 7 - 8 years of experience.
- I have 8 - 9 years of experience.
- I have 9 - 10 years of experience.
- I have MORE than 10 years of experience.
- I do not have this experience.
07
Please briefly describe how/where you gained the experience indicated in the previous question. Your answer should be reflected in the work history section of your application. If you do not have this experience, please write "none." Please do not write "see application/resume/cover letter."
08
How many years of experience do you have composing, sending, and responding to electronic mail and email programs such as calendar & meeting requests?
- I have LESS than 1 year of experience.
- I have 1 - 2 years of experience.
- I have 2 - 3 years of experience.
- I have 3 - 4 years of experience.
- I have 4 - 5 years of experience.
- I have 5 - 6 years of experience.
- I have 6 - 7 years of experience.
- I have 7 - 8 years of experience.
- I have 8 - 9 years of experience.
- I have 9 - 10 years of experience.
- I have MORE than 10 years of experience.
- I do not have this experience.
09
Please briefly describe how/where you gained the experience indicated in the previous question. Your answer should be reflected in the work history section of your application. If you do not have this experience, please write "none." Please do not write "see application/resume/cover letter."
10
Which one of the following best describes your highest level of competency in effectively communicating and comprehending (through oral and written forms of communication) with management, peers, clients, community colleges, and the public in a respectful and efficient manner?
- Willing (Little or no experience or training regarding this competency, but interested and willing to learn).
- Developing (Developing knowledge and skills regarding this competency through completion of an employer sponsored training or higher education program, OR through at least 6 months of experience applying the competency in the workplace).
- Skilled (Successfully and regularly applied the competency in the workplace. Recognized by others as demonstrating ample knowledge and skills regarding the competency. Generally, this is achieved through 1 to 3 years of experience).
- Expert (Application of this competency is polished to excellence and is extensive in nature. Recognized by others as demonstrating exceptional knowledge and skills regarding this competency. Generally, this is achieved through 3 or more years of experience).
- None of the above
11
Please briefly describe how/where you gained the experience indicated in the previous question. Your answer should be reflected in the work history section of your application. If you do not have this experience, please write "none." Please do not write "see application/resume/cover letter."
12
How many years of experience do you have with Washington's electronic child welfare records system, FAMLINK?
- I have LESS than 1 year of experience.
- I have 1 - 2 years of experience.
- I have 2 - 3 years of experience.
- I have 3 - 4 years of experience.
- I have 4 - 5 years of experience.
- I have 5 - 6 years of experience.
- I have 6 - 7 years of experience.
- I have 7 - 8 years of experience.
- I have 8 - 9 years of experience.
- I have 9 - 10 years of experience.
- I have MORE than 10 years of experience.
- I do not have this experience.
13
Please briefly describe how/where you gained the experience indicated in the previous question. Your answer should be reflected in the work history section of your application. If you do not have this experience, please write "none." Please do not write "see application/resume/cover letter."
14
How many years of experience do you have appling knowledge of various DCYF's child welfare regulations, rules, policies, and procedures?
- I have LESS than 1 year of experience.
- I have 1 - 2 years of experience.
- I have 2 - 3 years of experience.
- I have 3 - 4 years of experience.
- I have 4 - 5 years of experience.
- I have 5 - 6 years of experience.
- I have 6 - 7 years of experience.
- I have 7 - 8 years of experience.
- I have 8 - 9 years of experience.
- I have 9 - 10 years of experience.
- I have MORE than 10 years of experience.
- I do not have this experience.
15
Please briefly describe how/where you gained the experience indicated in the previous question. Your answer should be reflected in the work history section of your application. If you do not have this experience, please write "none." Please do not write "see application/resume/cover letter."
16
How many years of experience do you have researching files, documents, and other sources to obtain or clarify information?
- I have LESS than 1 year of experience.
- I have 1 - 2 years of experience.
- I have 2 - 3 years of experience.
- I have 3 - 4 years of experience.
- I have 4 - 5 years of experience.
- I have 5 - 6 years of experience.
- I have 6 - 7 years of experience.
- I have 7 - 8 years of experience.
- I have 8 - 9 years of experience.
- I have 9 - 10 years of experience.
- I have MORE than 10 years of experience.
- I do not have this experience.
17
Please briefly describe how/where you gained the experience indicated in the previous question. Your answer should be reflected in the work history section of your application. If you do not have this experience, please write "none." Please do not write "see application/resume/cover letter."
18
How many years of professional experience do you have in maintaining an inventory in a busy office environment?
- I have LESS than 1 year of experience.
- I have 1 - 2 years of experience.
- I have 2 - 3 years of experience.
- I have 3 - 4 years of experience.
- I have 4 - 5 years of experience.
- I have 5 - 6 years of experience.
- I have 6 - 7 years of experience.
- I have 7 - 8 years of experience.
- I have 8 - 9 years of experience.
- I have 9 - 10 years of experience.
- I have MORE than 10 years of experience.
- I do not have this experience.
19
Please briefly describe how/where you gained the experience indicated in the previous question. Your answer should be reflected in the work history section of your application. If you do not have this experience, please write "none." Please do not write "see application/resume/cover letter."
20
(For degrees obtained outside the U.S.) Have you included a foreign equivalency certification verified by a NACES-approved organization from naces.org?
21
Do you have a minimum of at least two years of driving experience and a valid driver's license?
22
This position requires a criminal background check prior to employment. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. Are you willing to undergo a criminal background check as a condition of employment?
23
DCYF - How did you hear about this job opportunity?
- WWW.Careers.Wa.Gov
- WorkSource Center or Website (WorkSourceWA.com)
- Washington State Employee Referral
- DCYF Employee Referral
- DCYF Jobs Page
- Monster
- College/university career fair or website
- LinkedIn
- Facebook
- VERG
- Advertisement
- CareerBuilder
- Diversity Jobs
- Handshake
- Movie Theatre
- Other
24
If claiming veteran's preference in obtaining state employment, have you attached a redacted DD214, NGB22 or other signed document validating service type and discharge?
Required Question