Job Details

Overview

Senior IS Program Manager, Revenue Cycle Operations at Providence Health & Services.

The Senior IS Program Manager advises, consults, and manages one or more large, complex programs that span one division and/or functional area in Information Technology. They rely on extensive knowledge and experience to plan, organize, direct, and supervise teams and program activities to achieve program objectives. They lead processes to accomplish program objectives, manage change, and resolve issues that span across multiple programs. They enable collaboration across teams and stakeholders and lead through influence.

Responsibilities

• Advise, consult on, and manage large, complex IT programs that span one division and/or functional area.
• Plan, organize, direct, and supervise teams and program activities to achieve program objectives.
• Lead processes to accomplish program objectives, manage change, and resolve cross-program issues.
• Enable collaboration across teams and stakeholders and lead through influence.

Required Qualifications

• Bachelor's Degree in Project Management, Business, Healthcare Administration, Clinical Operations or Information Technology -OR- a combination of equivalent education and experience
• 8+ years of Information Technology and/or Healthcare Industry experience
• 8+ years of experience in the project/program management field
• 1+ years of relevant portfolio management experience
• Expertise with Project Management methodology and experience implementing and facilitating complex decision-making structures among multiple executive stakeholders
• Demonstrated experience as a speaker in professional presentations
• Experience with vendor/contract management and negotiations
• Development and execution experience with business development, marketing, communications, financial planning, and benchmarks/metrics in support of improved quality and process design

Preferred Qualifications

• Master's Degree in Information Technology, business management, healthcare administration or clinical field
• Coursework/Training in Project Management methodologies
• Project Management (PMI) Certification (upon hire)
• Certified Associate in Project Management (PMI) Certification (upon hire)
• Certifications in process optimization (Six Sigma, Lean, CQIA, or similar)
• PgMP (Program Management Professional) (upon hire)
• 8+ years of finance and revenue cycle experience
• 6+ years of working in the healthcare industry
• 3+ years of Revenue Cycle Reporting
• Revenue Cycle Management: understanding of billing, coding, claims processing, denials management, and reimbursement methodologies
• Data Analytics & Financial Acumen: ability to interpret financial data, identify trends, and drive optimization
• Program & Project Management: experience leading cross-functional initiatives, managing timelines, budgets, and resources
• Stakeholder Engagement: ability to communicate with clinical, financial, and IT teams to align goals and drive change
• Big Picture Thinking: connecting revenue cycle operations to broader organizational goals
• Change Management: leading teams through transitions

Salary Range by Location

• AK: Anchorage: Min: $60.92, Max: $96.18
• AK: Kodiak, Seward, Valdez: Min: $63.50, Max: $100.26
• California: Humboldt: Min: $63.50, Max: $100.26
• California: All Northern California - Except Humboldt: Min: $71.25, Max: $112.48
• California: Southern California: Min: $63.50, Max: $100.26
• Montana: Except Great Falls: Min: $49.05, Max: $77.43
• Montana: Great Falls: Min: $46.47, Max: $73.36
• Oregon: Non-Portland Service Area: Min: $56.79, Max: $89.66
• Oregon: Portland Service Area: Min: $60.92, Max: $96.18
• Texas – Lubbock, Levelland, Plainview: Min: $46.47, Max: $73.36
• Washington: Western: Min: $63.50, Max: $100.26
• Washington: Southwest - Olympia, Centralia: Min: $60.92, Max: $96.18
• Washington: Clark County: Min: $60.92, Max: $96.18
• Washington: Eastern: Min: $54.21, Max: $85.59
• Washington: Southeastern: Min: $56.79, Max: $89.66

Why Join Providence?

Our benefits are designed to support you and your family in staying well, growing professionally, and achieving financial security. We care for you so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

Providence is committed to Know me, care for me, ease my way. We foster an inclusive workplace where diversity is valued and everyone is essential, heard and respected. Our 120,000 caregivers support over 50 hospitals and 1,000 clinics across multiple states.

The base pay range listed may be supplemented by additional compensation such as shift differentials, standby/on-call, overtime, premiums, and bonus opportunities. For benefits details, visit providence.jobs/benefits.

About The Team

Providence Shared Services provides functional and system support services across our organization. We are focused on supporting our Mission by delivering a robust foundation of services and expertise.

Providence is an Equal Opportunity Employer. We are committed to a diverse, inclusive workplace free from discrimination and harassment.

Requisition ID: 391344

Job Category: IT Administration • Job Function: Information Technology • Job Schedule: Full time • Job Shift: Day • Career Track: Business Professional