Under limited supervision, serves as a central point of contact for a defined internal/external customer base to consult, implement and address problems with customers on automation portfolio and/or Company deployed technologies. Responsible for installation and optimization of company's software products and systems at customer sites within an aligned territory. Provide solutions and serves as liaison between business customers and technology development. Special projects as assigned. Provide guidance to those in less senior positions. Utilize automation tools to provide customer solutions to enhance their shipping experience. Conducts test procedures to diagnose and resolve product performance problems at installation. Provide feedback and customer support regarding product performance. Conduct customer-training sessions on utilization and basic maintenance of system. Manage assigned territory. Perform other duties as assigned. Bachelors degree or equivalent in computer science, com...Technology, Information Technology, Consultant, Computer Engineer, Computer Science, Customer