Job Details

Overview

ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our promote from within culture. We offer professional development, a comprehensive benefits package, a hybrid work model with both remote and in-office work, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities. Join us in Inspiring Hope and Building Futures.

JOB SUMMARY: The Shelter Data Specialist serves as a key point of entry to the Low Barrier Shelter system and completes daily shelter bed assignments, in-person shelter intakes, and related assessments and screening procedures for new shelter guests and those needing annual updates. This position reviews program rules, and client rights and responsibilities and other legal forms with shelter guest and enters data into various databases in a timely and accurate manner in accordance with contract, department and agency requirements and expectations. This position is responsible for the proper handling, data entry and storage of confidential and sensitive information for assigned program(s).

Responsibilities

• Responsible for program wide bed assignments, promptly reporting daily census, and program operations data entry during assigned shifts.
• Serves as main point of entry into the Low Barrier Shelter system by always demonstrating the utmost courtesy and professionalism towards all shelter guests, coworkers, vendors and program partners.
• Conducts initial in-person live data entry in HMIS (Homeless Management Information System) with new shelter guests to collect demographic information, consent for services and assign bed for the night.
• Assists and educates new clients/shelter guests with the intake process including orientation to the program and facility as needed.
• Register new and existing clients using the Homeless Management Information System Database and utilize other required database(s) as necessary.
• Organize, upload and maintain received data and source documents (i.e., intake forms, bed lists & other related documents. Data Specialist create entries exits as daily or as needed.
• Responds to internal data inquiries, and to external partners as directed by supervisor, in a timely manner.
• Prepares reports and makes any corrections in a timely manner as needed.
• Completes all data entry, digital and physical storage of confidential shelter guest data accurately and completely within 24 hours of receipt.
• Perform all other job-related duties as assigned.

Education and Experience

• High School diploma or GED.
• Experience working with highly vulnerable populations.
• Experience providing customer service or social services to high-risk individuals.
• 1 year of data entry experience.

Skills and Competencies

• Proficiency in using HMIS database, MS Word, Excel, Outlook and other related software.
• Ability to be accountable for quality customer service.

Compensation Package

• Medical, prescriptions, dental and vision insurance
• Retirement savings plan with company match
• Company-paid and supplemental life insurance
• Flexible spending accounts
• Paid vacation, sick and personal leave
• 11 paid holidays
• Professional development and training
• Tuition reimbursement
• Employee referral bonus program

Work Environment

Work is performed in a homeless shelter facility that operates 24/7.

Work Schedule

Friday- Tuesday 3:00 pm-11:00 pm