Job Details

Job Description

Company: Itron

Location: Liberty Lake, WA

Responsibilities:

1. Resolve issues, including network, streetlight, and sensor-related issues.
2. Document and escalate issues that cannot be resolved on site, including using Itron Customer Support for support issues and the involvement of product management as appropriate.
3. Document root cause analysis for significant failures.
4. Participate in internal and external meetings and collaborate with internal and external teams to provide product feedback and improve processes.
5. Serve as a knowledge expert.

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