Job Details
Forms and Records Analyst 3 (FRA3) - Spokane Central
2025-11-03 State of Washington Spokane,WA
Description:
Equivalent education and experience totaling six years in forms and/or records management, clerical duties associated with records management, public disclosure, paralegal, or customer service.
OR
One year of experience as a Forms & Records Analyst 2.
OR
A Bachelor's degree in business administration, accounting, social services, law, paralegal, or a related field AND two (2) years of experience in forms and records management, public disclosure, or other clerical duties associated with records/customer service.
OR
An Associate's degree in business administration, accounting, social services, law, paralegal, or a related field AND four (4) years of experience in forms and records management, public disclosure, or other clerical duties associated with records/customer service.
AND
Commitment to equity, inclusion, and respectful workplace principles.
In addition to those required qualifications, our ideal applicant will also have some or all of the following:
In addition to completing the online application, please attach the following:
Supplemental Information:
The Department of Children, Youth, and Families (DCYF) is committed to Washington's children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our mission to create a diverse and equitable workplace that reflects the communities we serve. If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway.
The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.
This recruitment may be used to fill multiple vacancies
This position is included in the supervisory bargaining unit represented by the Washington Federation of State Employees (WFSE). For more information:
The incumbent must successfully complete formal training courses as required by law, policy, and regional requirements within one year of their appointment.
Degrees must be obtained from an accredited college or university whose accreditation is recognized by the U.S. Department of Education and the Council for Higher Education Accreditation (CHEA), or a foreign equivalent verified by a NACES-approved organization at naces.org. Foreign Equivalency certification must be attached to the application for degrees obtained outside the U.S.
This position requires a minimum of at least two years of driving experience and a valid driver's license.
Applicants who meet the minimum qualifications and wish to claim Veteran's Preference MUST attach a copy of their DD214 or NGB Form 22, or other verification of military service. Please blackout (redact) the social security number before attaching any documents. For additional information on Veteran's Preference and guidance on how to determine if you are eligible, click here.
For more information about this position or if you need an accommodation throughout the application/interview process, please contact DCYF recruiter. If you're experiencing technical difficulties creating, accessing or completing your application, call NEOGOV toll-free at (855) ###-#### or email . Persons needing accommodation in the application process or this announcement in an alternative format may call the Telecommunications Device for the Deaf (TDD) at 360-###-####.
07045
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
Pay status includes hours worked, time on paid leave and paid holiday.
As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement Leave
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Additional Leave
Leave Sharing
Family and Medical Leave Act (FMLA)
Leave Without Pay
Please visit the State HR Website for more detailed information regarding benefits.
Updated 07-21-2025
01
Please choose which qualifications best describe your education and experience.
02
Which of the following best describes your experience in forms and records management, public disclosure, or other clerical duties associated with records?
03
Please briefly describe how/where you gained the experience indicated in the previous questions. Your answer should be reflected in the work history section of your application. If you do not have this experience, please write "none." Please do not write "see application/resume/cover letter."
04
How many years of work experience do you have FAMLINK WaCompass, ACT, or AX?
05
Please briefly describe how/where you gained the experience indicated in the previous questions. Your answer should be reflected in the work history section of your application. If you do not have this experience, please write "none." Please do not write "see application/resume/cover letter."
06
Which of the following best describes your level of skill utilizing Microsoft Office Suite (Word, Excel, and Outlook)?
07
Please briefly describe how/where you gained the experience indicated in the previous question. Your answer should be reflected in the work history section of your application. If you do not have this experience, please write "none." Please do not write "see application/resume/cover letter."
08
How many years of experience do you have working with the Public Records Act and /or the Discovery processes?
09
Please briefly describe how/where you gained the experience indicated in the previous question. Your answer should be reflected in the work history section of your application. If you do not have this experience, please write "none." Please do not write "see application/resume/cover letter."
10
Which one of the following best describes your highest level of demonstrated working knowledge of DCYF policies, procedures, rules and regulations?
11
Please briefly describe how/where you gained the experience indicated in the previous questions. Your answer should be reflected in the work history section of your application. If you do not have this experience, please write "none." Please do not write "see application/resume/cover letter."
12
(For degrees obtained outside the U.S.) Have you included a foreign equivalency certification verified by a NACES-approved organization from naces.org?
13
Do you have a minimum of at least two years of driving experience and a valid driver's license?
14
DCYF - How did you hear about this job opportunity?
15
If claiming veteran's preference in obtaining state employment, have you attached a redacted DD214, NGB22 or other signed document validating service type and discharge?
Required Question
Salary: $4,216.00 - $5,666.00 Monthly
Location : Spokane County - Spokane, WA
Job Type: Full Time - Permanent
Job Number: 2025-07045
Department: Dept of Children, Youth, and Families
Division: CW Field Operations - Region 1
Opening Date: 10/21/2025
Closing Date: 11/4/2025 11:59 PM Pacific
Salary Information: The high end of the salary range, Step M is typically a longevity step
Description
Our vision is to ensure that "Washington state's children and youth grow up safe and healthy- thriving physically, emotionally, and academically, nurtured by family and community."
Job Title: Forms and Records Analyst 3 (FRA3)
Location: Spokane, WA (This is a hybrid position that can be located anywhere within Region 1. For a detailed view of DCYF's regional structure, )Closes: 11/04/25
Salary: $4216- $5666
We are seeking two motivated Forms and Records Analysts (FRA3) to join our amazing Child Welfare Region 1 Discovery Team. Are you highly organized and have a strong attention to detail? Are you interested in a position that requires technical expertise to process and complete requests? If so, apply today to join our team as a Forms and Records Analyst 3 (FRA3).
Click here to learn more about .
The Opportunity:
In this role, you will provide technical expertise and consultation to DCYF managers across Region 1. Your duties will include receiving discovery requests, carrying out searches, identifying and redacting exempt information, responding to requests, and retaining records in compliance with record retention requirements. You will be an expert in identifying, preserving, and protecting confidential and exempt information.
Some of what you will get to do:
- Utilizes FAMLINK, SharePoint, and AX to verify the location of records.
- Coordinate calculated searches for legal discovery and collect all records to ensure the requested information is collected in an unredacted and unaltered state.
- Respond in a timely and accurate manner to all regional Discovery requests from Social Service Specialists, the Attorney General's Office, and the Courts.
- Provide training and technical assistance to regional staff regarding Discovery Laws, Policies, and Procedures.
- Search and collect records to ensure all requested information and records in DCYF's possession are collected.
- Travel to the courthouse to submit and pick up legal documents.
- Upload all relevant documents/court orders into the family file in FAMLINK.
- Email or distribute documents to the appropriate parties.
Equivalent education and experience totaling six years in forms and/or records management, clerical duties associated with records management, public disclosure, paralegal, or customer service.
OR
One year of experience as a Forms & Records Analyst 2.
OR
A Bachelor's degree in business administration, accounting, social services, law, paralegal, or a related field AND two (2) years of experience in forms and records management, public disclosure, or other clerical duties associated with records/customer service.
OR
An Associate's degree in business administration, accounting, social services, law, paralegal, or a related field AND four (4) years of experience in forms and records management, public disclosure, or other clerical duties associated with records/customer service.
AND
Commitment to equity, inclusion, and respectful workplace principles.
In addition to those required qualifications, our ideal applicant will also have some or all of the following:
- Experience with the Public Records Act and /or Discovery processes.
- Previous work experience using FAMLINK, WaCompass, ACT, AX, and SharePoint.
- Working knowledge of DCYF policies, procedures, rules, and regulations.
- An advanced level of skill utilizing Microsoft Office Suite (Word, Excel, and Outlook).
In addition to completing the online application, please attach the following:
- Resume
- Cover Letter
- Transcripts - if applicable to qualifications (Unofficial transcripts are acceptable for application submission)
Supplemental Information:
The Department of Children, Youth, and Families (DCYF) is committed to Washington's children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our mission to create a diverse and equitable workplace that reflects the communities we serve. If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway.
The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.
This recruitment may be used to fill multiple vacancies
This position is included in the supervisory bargaining unit represented by the Washington Federation of State Employees (WFSE). For more information:
The incumbent must successfully complete formal training courses as required by law, policy, and regional requirements within one year of their appointment.
Degrees must be obtained from an accredited college or university whose accreditation is recognized by the U.S. Department of Education and the Council for Higher Education Accreditation (CHEA), or a foreign equivalent verified by a NACES-approved organization at naces.org. Foreign Equivalency certification must be attached to the application for degrees obtained outside the U.S.
This position requires a minimum of at least two years of driving experience and a valid driver's license.
Applicants who meet the minimum qualifications and wish to claim Veteran's Preference MUST attach a copy of their DD214 or NGB Form 22, or other verification of military service. Please blackout (redact) the social security number before attaching any documents. For additional information on Veteran's Preference and guidance on how to determine if you are eligible, click here.
For more information about this position or if you need an accommodation throughout the application/interview process, please contact DCYF recruiter. If you're experiencing technical difficulties creating, accessing or completing your application, call NEOGOV toll-free at (855) ###-#### or email . Persons needing accommodation in the application process or this announcement in an alternative format may call the Telecommunications Device for the Deaf (TDD) at 360-###-####.
07045
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
Pay status includes hours worked, time on paid leave and paid holiday.
As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement Leave
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Additional Leave
Leave Sharing
Family and Medical Leave Act (FMLA)
Leave Without Pay
Please visit the State HR Website for more detailed information regarding benefits.
Updated 07-21-2025
01
Please choose which qualifications best describe your education and experience.
- I have a minimum of one year (or more) as a Forms and Records Analyst 2.
- I have completed a Bachelor's degree in business administration, accounting, industrial engineering, social services, paralegal, or a related field AND have two (2) years of experience in forms and/or records management, public disclosure, or clerical duties associated with records management.
- I have completed an Associate of Arts degree in business administration, accounting, industrial engineering, social services, paralegal or a related field AND four (4) years of experience in forms and/or records management, public disclosure, or clerical duties associated with records management.
- I have equivalent education and experience totaling six years in forms and/or records management, clerical duties associated with records management, public disclosure, or paralegal.
- I have none of the above.
02
Which of the following best describes your experience in forms and records management, public disclosure, or other clerical duties associated with records?
- I have LESS than 1 year of experience.
- I have 1-2 years of experience.
- I have 2-3 years of experience.
- I have 3-4 years of experience.
- I have 4-5 years of experience.
- I have 5-6 years of experience.
- I have 6-7 years of experience.
- I have 7-8 years of experience.
- I have 8-9 years of experience.
- I have 9-10 years of experience.
- I have MORE than 10 years of experience.
- I do not have this experience.
03
Please briefly describe how/where you gained the experience indicated in the previous questions. Your answer should be reflected in the work history section of your application. If you do not have this experience, please write "none." Please do not write "see application/resume/cover letter."
04
How many years of work experience do you have FAMLINK WaCompass, ACT, or AX?
- I have LESS than 1 year of experience.
- I have 1-2 years of experience.
- I have 2-3 years of experience.
- I have 3-4 years of experience.
- I have 4-5 years of experience.
- I have 5-6 years of experience.
- I have 6-7 years of experience.
- I have 7-8 years of experience.
- I have 8-9 years of experience.
- I have 9-10 years of experience.
- I have MORE than 10 years of experience.
- I do not have this experience.
05
Please briefly describe how/where you gained the experience indicated in the previous questions. Your answer should be reflected in the work history section of your application. If you do not have this experience, please write "none." Please do not write "see application/resume/cover letter."
06
Which of the following best describes your level of skill utilizing Microsoft Office Suite (Word, Excel, and Outlook)?
- I have LESS than 1 year of experience.
- I have 1-2 years of experience.
- I have 2-3 years of experience.
- I have 3-4 years of experience.
- I have 4-5 years of experience.
- I have 5-6 years of experience.
- I have 6-7 years of experience.
- I have 7-8 years of experience.
- I have 8-9 years of experience.
- I have 9-10 years of experience.
- I have MORE than 10 years of experience.
- I do not have this experience.
07
Please briefly describe how/where you gained the experience indicated in the previous question. Your answer should be reflected in the work history section of your application. If you do not have this experience, please write "none." Please do not write "see application/resume/cover letter."
08
How many years of experience do you have working with the Public Records Act and /or the Discovery processes?
- I have LESS than 1 year of experience.
- I have 1 - 2 years of experience.
- I have 2 - 3 years of experience.
- I have 3 - 4 years of experience.
- I have 4 - 5 years of experience.
- I have 5 - 6 years of experience.
- I have 6 - 7 years of experience.
- I have 7 - 8 years of experience.
- I have 8 - 9 years of experience.
- I have 9 - 10 years of experience.
- I have MORE than 10 years of experience.
- I do not have this experience.
09
Please briefly describe how/where you gained the experience indicated in the previous question. Your answer should be reflected in the work history section of your application. If you do not have this experience, please write "none." Please do not write "see application/resume/cover letter."
10
Which one of the following best describes your highest level of demonstrated working knowledge of DCYF policies, procedures, rules and regulations?
- Willing (Little or no experience or training regarding this competency, but interested and willing to learn).
- Developing (Developing knowledge and skills regarding this competency through completion of an employer sponsored training or higher education program, OR through at least 6 months of experience applying the competency in the workplace).
- Skilled (Successfully and regularly applied the competency in the workplace. Recognized by others as demonstrating ample knowledge and skills regarding the competency. Generally, this is achieved through 1 to 3 years of experience).
- Expert (Application of this competency is polished to excellence and is extensive in nature. Recognized by others as demonstrating exceptional knowledge and skills regarding this competency. Generally, this is achieved through 3 or more years of experience).
- None of the above
11
Please briefly describe how/where you gained the experience indicated in the previous questions. Your answer should be reflected in the work history section of your application. If you do not have this experience, please write "none." Please do not write "see application/resume/cover letter."
12
(For degrees obtained outside the U.S.) Have you included a foreign equivalency certification verified by a NACES-approved organization from naces.org?
- Yes
- No
- Does not apply
13
Do you have a minimum of at least two years of driving experience and a valid driver's license?
- Yes
- No
14
DCYF - How did you hear about this job opportunity?
- WWW.Careers.Wa.Gov
- WorkSource Center or Website (WorkSourceWA.com)
- Washington State Employee Referral
- DCYF Employee Referral
- DCYF Jobs Page
- Monster
- College/university career fair or website
- VERG
- Advertisement
- CareerBuilder
- Diversity Jobs
- Handshake
- Movie Theatre
- Other
15
If claiming veteran's preference in obtaining state employment, have you attached a redacted DD214, NGB22 or other signed document validating service type and discharge?
- Yes
- No
- N/A
Required Question