Job Details
Chief Marketing Officer (Communications Consultant 5)
2025-11-04 State of Washington Spokane,WA
Description:
Qualifications
Required Qualifications:
In addition to the above, candidates must possess one (1) of the following experience and/or education requirements:
(OPTION 1)
Preferred Qualification:
Diversity Equity and Inclusion (DEI) Competencies
Incumbents to this position must possess and demonstrate the following competencies:
Supplemental Information
How to Apply: Interested? We would love to hear from you! Click "Apply" at the top of this page to start your application. You can save the application and come back to it, if needed. Be sure to complete the application fully to include a full work history and responses to the supplemental questions.
Please provide the following documents in order to be considered; failure to do so may result in you not being considered for the position:
Please Note: By submitting these materials, you are indicating that all information is true and correct. The state may verify information. Any untruthful or misleading information is cause for removal from the applicant pool or dismissal if employed. A resume will not be substitute for completing the "duties summary" section of the online application. Please do not refer to the resume for detail or your application may be disqualified.
Additionally, the hiring authority reserves the right to offer the position at any time after the required posting period, and during the recruitment process. It is to the applicant's advantage to apply as early as possible. This position is full-time (40 hours/week), and may work some evenings or weekends as required by museum business needs and event schedules.
Background Check Notice: Prior to any new appointment into the Department of Enterprise Services, a background check including criminal record history will be conducted as a condition of employment. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
Opportunity for All:
The Department of Enterprise Services celebrates our differences and we are committed to a workplace that supports equal opportunity employment and inclusion regardless of race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity diversity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We will also consider qualified applicants with criminal histories, consistent with applicable federal, state and local laws.
You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our organization.
Contact Information:
For questions about this recruitment or to request a reasonable accommodation in the application process, contact George Deguzman via email at Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-###-####.
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More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
Pay status includes hours worked, time on paid leave and paid holiday.
As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement Leave
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Additional Leave
Leave Sharing
Family and Medical Leave Act (FMLA)
Leave Without Pay
Please visit the State HR Website for more detailed information regarding benefits.
Updated 07-21-2025
01
Are you willing to undergo a background check as a condition of employment?
02
How many years of management experience do you have?
03
Do you have demonstrated deep knowledge of marketing strategy, branding, advertising, promotions, and market research, with strong creative skills and a record of achieving measurable results?
04
How would you describe your experience in MS Office, email software, and social media platforms including Facebook, Instagram, LinkedIn, and YouTube, with a basic understanding of Adobe Creative Cloud?
05
How many years of experience in marketing do you have?
06
What is your level of education?
07
How did you learn about this job posting?
08
We would like to know where you heard about this position.If you selected Job Fair, Job Board, or Other, please let us know the specific name of the college, job board, or place you heard about this position.If you selected a specifically named job board or webpage (listed above), please enter "n/a".
Required Question
Salary: $6,107.00 - $8,210.00 Monthly
Location : Spokane County - Spokane, WA
Job Type: Full Time - Permanent
Job Number: 2025-MAC-005
Department: Eastern Washington Historical Society (MAC)
Opening Date: 10/29/2025
Closing Date: 11/19/2025 11:59 PM Pacific
Description
Chief Marketing Officer(Communications Consultant 5)
Monday - Friday | 8AM - 5PM | ON-SITE
Who We Are:
The Northwest Museum of Arts & Culture (MAC) seeks to engage our audiences in the appreciation of art, history, and culture of the Inland Northwest and beyond, through collection stewardship, exhibitions and programs that enrich and inspire. Established in 1916, the MAC is the oldest cultural organization in Spokane, Washington, and serves over 100,000 visitors each year from around the region. The museum collections contain over 63,000 objects, including the largest known collection of Plateau tribes art and artifacts.
About the Opportunity:
As the Chief Marketing Officer, you will lead the agency's marketing, communications, and public relations efforts to elevate brand awareness, drive attendance, and increase revenue across exhibitions, programs, and events. You will work closely with the Executive Director and senior leadership to implement strategic marketing initiatives that advance the agency's mission and support organizational goals. This role oversees all aspects of marketing operations, including audience development, advertising, promotions, and market research, as well as management of social media and media relations. You will direct marketing staff, contractors, and vendors to ensure projects are high-quality, on time, and within budget, while fostering strong internal and external partnerships that enhance the agency's visibility and impact.
Duties
Some of What You'll Enjoy Doing Includes:
- Directs marketing operations for Development, Exhibitions, and Education programs, including audience development, advertising, promotions, and market research to support strategic and revenue goals.
- Develops and implements integrated marketing plans with defined objectives, budgets, and promotional tactics for exhibitions, programs, events, and other revenue-generating activities.
- Oversees brand management, including visual identity, brand guidelines, and creative development for all marketing materials and communications.
- Writes and produces marketing content, coordinates advertising and promotional partnerships, and ensures timely delivery of media assets.
- Manages and monitors the marketing department budget, evaluating performance and adjusting strategies to achieve desired outcomes.
- Oversees all media and public relations activities, serving as a key communications advisor to executive leadership and managing responses to emergency or crisis situations as a COOP critical staff member.
- Ensures consistent internal and external messaging across departments and directs production of all marketing photo and video content.
- Leads and manages marketing staff, contractors, and vendors to ensure high-quality, on-time, and on-budget project delivery; oversees recruitment, contracting, performance management, and achievement of departmental and organizational goals.
- Other duties as needed.
Qualifications
Required Qualifications:
- Three (3) years of management experience.
- Demonstrated deep knowledge of marketing strategy, branding, advertising, promotions, and market research, with strong creative skills and a record of achieving measurable results.
- Ability to excel in professional and persuasive writing, and collaborate effectively with staff across all levels and diverse audiences.
- Expert in MS Office, email software, and social media platforms including Facebook, Instagram, LinkedIn, and YouTube, with a basic understanding of Adobe Creative Cloud.
- Ability to take action to learn and grow, including adapting to change, identifying and implementing solutions, navigating systems and tools, practicing self-awareness, and taking responsibility for personal development.
- Ability to take action to meet the needs of others, including asking questions to understand needs, collaborating to solve problems, building partnerships, advocating for inclusion, and adapting communication to diverse individuals and communities.
In addition to the above, candidates must possess one (1) of the following experience and/or education requirements:
(OPTION 1)
- Eight (8) years of combined education and/or experience in marketing, communications, journalism, business, or a related field.
- Bachelor's degree in marketing, communications, journalism, business, or related field; AND
- Four (4) years of experience in marketing.
- Master's degree in marketing, communications, journalism, business, or related field; AND
- Two (2) years of experience in marketing.
Preferred Qualification:
- Previous experience in a museum, arts organization, or visitor-serving organization.
- Ability to communicate effectively with diverse populations.
- Knowledge of the Spokane and/or Inland Northwest market.
Diversity Equity and Inclusion (DEI) Competencies
Incumbents to this position must possess and demonstrate the following competencies:
- Able to learn and understand the language and concepts of our DES DEI culture and commit to being a part of creating and maintaining a diverse, equitable, respectful, and inclusive workplace.
- Demonstrate a commitment to growth, learning and self-awareness when provided training and opportunities to participate in improving our work environment.
- Participate and behave in a manner that creates trust and builds working relationships, promoting teamwork and collaboration in the work environment.
- Demonstrate the understanding that all people are valued; contribute to an equitable, inclusive, and respectful environment when working with members of the group, team, organization, or community.
- Commit to being an active participant in continually evaluating and improving strategies that promote equity and inclusion in our organization.
Supplemental Information
How to Apply: Interested? We would love to hear from you! Click "Apply" at the top of this page to start your application. You can save the application and come back to it, if needed. Be sure to complete the application fully to include a full work history and responses to the supplemental questions.
Please provide the following documents in order to be considered; failure to do so may result in you not being considered for the position:
- A letter of interest that shows your personality and voice to describe why you are the successful candidate and how you meet the specific qualifications for this position
- A current resume, detailing experience, and education
- A current list of at least three (3) professional references with current contact information
Please Note: By submitting these materials, you are indicating that all information is true and correct. The state may verify information. Any untruthful or misleading information is cause for removal from the applicant pool or dismissal if employed. A resume will not be substitute for completing the "duties summary" section of the online application. Please do not refer to the resume for detail or your application may be disqualified.
Additionally, the hiring authority reserves the right to offer the position at any time after the required posting period, and during the recruitment process. It is to the applicant's advantage to apply as early as possible. This position is full-time (40 hours/week), and may work some evenings or weekends as required by museum business needs and event schedules.
Background Check Notice: Prior to any new appointment into the Department of Enterprise Services, a background check including criminal record history will be conducted as a condition of employment. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
Opportunity for All:
The Department of Enterprise Services celebrates our differences and we are committed to a workplace that supports equal opportunity employment and inclusion regardless of race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity diversity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We will also consider qualified applicants with criminal histories, consistent with applicable federal, state and local laws.
You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our organization.
Contact Information:
For questions about this recruitment or to request a reasonable accommodation in the application process, contact George Deguzman via email at Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-###-####.
Follow DES on LinkedIn, Twitter and Facebook | Subscribe to DES job alerts
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
Pay status includes hours worked, time on paid leave and paid holiday.
As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement Leave
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Additional Leave
Leave Sharing
Family and Medical Leave Act (FMLA)
Leave Without Pay
Please visit the State HR Website for more detailed information regarding benefits.
Updated 07-21-2025
01
Are you willing to undergo a background check as a condition of employment?
- Yes
- No
02
How many years of management experience do you have?
- Less than 1 year
- 1 or more years
- 2 or more years
- 3 or more years
- I do not have this experience.
03
Do you have demonstrated deep knowledge of marketing strategy, branding, advertising, promotions, and market research, with strong creative skills and a record of achieving measurable results?
- Yes
- No
04
How would you describe your experience in MS Office, email software, and social media platforms including Facebook, Instagram, LinkedIn, and YouTube, with a basic understanding of Adobe Creative Cloud?
- Beginner
- Intermediate
- Expert
- I do not have this experience.
05
How many years of experience in marketing do you have?
- Less than 1 year
- 1 or more years
- 2 or more years
- 3 or more years
- 4 or more years
- 5 or more years
- 6 or more years
- 7 or more years
- 8 or more years
- I do not have this experience.
06
What is your level of education?
- High School Diploma or GED.
- Some or no college.
- 1 year of college (30 semester or 45 quarter credits) in an marketing, communications, journalism, business, or a related field.
- 1 year of college (30 semester or 45 quarter credits) in an unrelated field.
- Associate's degree OR 2 years of college (60 semester or 90 quarter credits) in marketing, communications, journalism, business, or a related field.
- Associate's degree OR 2 years of college (60 semester or 90 quarter credits) in an unrelated field.
- 3 years of college (90 semester or 135 quarter credits) in marketing, communications, journalism, business, or a related field.
- 3 years of college (90 semester or 135 quarter credits) in an unrelated field.
- Bachelor's degree in marketing, communications, journalism, business, or a related field.
- Bachelor's degree in an unrelated field.
- Master's degree (or higher) in marketing, communications, journalism, business, or a related field.
- Master's degree (or higher) in an unrelated field.
- None of these apply.
07
How did you learn about this job posting?
- Careers.wa.gov
- Friend
- Indeed
- Job Board
- Job Fair
- Other
08
We would like to know where you heard about this position.If you selected Job Fair, Job Board, or Other, please let us know the specific name of the college, job board, or place you heard about this position.If you selected a specifically named job board or webpage (listed above), please enter "n/a".
Required Question