Job Details

3 days ago – Be among the first 25 applicants. The purpose of this role is to lead a team that supports and maintains the application platforms to ensure that Global Technology are providing reliable, scalable, maintainable and highly available application services to the business.

Job Description

We are looking for a Salesforce Solution Architect to design and help drive the implementation of Salesforce solutions based on the core Sales/Service Cloud platform within client ecosystems. Reporting to the Delivery Manager, you'll join a collaborative team of Salesforce Platform Specialists, Functional Consultants, and fellow Solution Architects. We work across industries—retail, manufacturing, education, healthcare, and more—delivering innovative, custom Salesforce solutions. Our team thrives on creativity, knowledge-sharing, and solving complex challenges. In this role, you will also ensure that cross-cloud dependencies are accounted for, tracked, and appropriately solved for in solution designs and project structures. You will be a thought leader among the team and the clients and will collaborate closely with both the client and the rest of the project team to design solutions that are scalable, well architected, and meet client's specific needs. You are also able to contribute to internal process/methodology improvement conversations and initiatives, helping to boost the productivity of the entire team.

Responsibilities

• Working with a Delivery Lead and a Project Manager, you will lead the design and implementation of Salesforce core platform solutions for external clients.
• As well as designing the overall Salesforce solution, you will serve as a Subject Matter Expert on methods and techniques for platform customization and development, data migration practices, and integrations with other third-party systems.
• As part of designing any client solution, you will create architecture and design documentation, application ecosystem diagrams, data model diagrams, and/or entity relationship diagrams.
• You will analyze complex business processes, identify opportunities for process improvement, and propose solutions to optimize Salesforce.
• You will stay updated on new Salesforce functionalities, best practices, and industry trends to recommend solutions.

Qualifications

• Required Certifications (at least one of): Administrator, Advanced Administrator, Platform App Developer
• Desired Certifications (one or more of): Data Architect, Platform Developer I, Sharing and Visibility Architect
• 3-5 years of experience as a Salesforce professional
• 2+ years of experience implementing multiple Salesforce Sales/Service Cloud solutions.
• Demonstrated experience leading multiple client projects simultaneously.
• Intermediate knowledge in Salesforce design and architecture patterns and best practices.
• Experience with the Atlassian suite or comparable products for feature/ticket backlog management and documentation.

The annual salary range for this position is $94,000 - $152,375. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.

Benefits

• Medical, vision, and dental insurance
• Life insurance
• Short-term and long-term disability insurance
• 401k
• Flexible paid time off
• At least 15 paid holidays per year
• Paid sick and safe leave
• Paid parental leave

Location

USA – Remote – Washington

Brand

Merkle

Time Type

Full time

Contract Type

Permanent

To begin the application process, please click on the “Apply” button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.

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