Job Details

Are you a flexible and driven leader seeking an exciting opportunity? Urban Self Storage is looking for a talentedCover Manager to join our team! This role requires a dynamic individual with a flexible schedule to assist with covering operations across Seattle Area locations.

Key Responsibilities:

• Manage day-to-day operations of a self storage facility following guidance of Store Manager & Team Leader
• Ensure the property is clean, safe & well-maintained (i.e. Cleaning tasks throughout the facility such as sweeping, dusting, mopping, trash pickup, changing light bulbs, pulling weeds & ensuring all aspects of the facility are in working order)
• Handle customer accounts including delinquency calls
• Tour storage spaces and assist customers throughout the rental process
• Timely email & phone correspondence
• Manage daily deposits & cash counts
• Provide excellent customer service during every customer interaction
• Work closely with store manager to meet monthly budget, occupancy & rental goals

Requirements:

• Positive energy with a customer focused attitude & approach
• Strong attention to detail & problem-solving skills
• Excellent communication & teamwork abilities
• Ability to work weekends and/or holidays
• Knowledge of computer functions & mobile applications (i.e. Microsoft Office, Outlook, Gmail, GoogleSheets, Search Engines, App Store)
• Valid driver's license & reliable transportation
• Great listening skills & ability to take direction

Preferred Skills:

• Sales skills
• Customer service experience

Compensation:

• $20 to $22 Per Hour
• Additional Monthly Bonus Compensation

Benefits:

• Industry leading medical, dental & vision benefits
• $1,000 employer provided HRA
• Paid sick leave & vacations
• Independent work environment
• Mileage reimbursement
• Education & training programs
• Opportunities for growth & development
• $15,000 employer paid life insurance policy
• Employer provided branded apparel
• Supportive work environment
• Employer provided storage space

If you're ready to thrive in a versatile management role offering exceptional benefits and growth opportunities, apply now to become a Cover Manager with Urban Self Storage! to join our team!