Job Details

Overview

Base pay range

$170,000.00/yr - $190,000.00/yr

We're looking for an Epic-savvy leader with deep revenue cycle experience who has led successful implementations from design through go-live. This role is perfect for someone with current or past Epic certifications in Hospital Billing, Professional Billing, Claims, or HIM, and a track record of guiding teams and clients through complex transformations. If you thrive at the intersection of IT and operations, build strong C-suite relationships, and know how to deliver results while inspiring high-performing teams, we'd love to talk.

This role serves in a leadership capacity and contributes to the business development, marketing, planning, and profitability efforts of the Revenue Cycle Transformation team. You will play a critical role in driving enterprise-level transformation, leading complex client engagements, and shaping innovative solutions that enable long-term scalability, automation, and performance improvement.

You are responsible for the executive-level oversight, management, and P&L of all services and consultants within the engagements to which you have been assigned, including scoping, pricing, statements of work, costs, payment and risk terms, budget, tracking, and forecasting.

Client Engagements

• Acting as the main point of contact and liaison to assigned clients, advocating on their behalf internally while also balancing business needs
• Acting as the point of escalation for the customer and as the point person for all interactions and decisions with Tegria leadership, sales, talent, and business operations
• Generating C-Suite level relationships with key clients to deepen the Tegria Services Group product reach
• Guiding, supporting, and leading the people that deliver the work, as well as delivering the work itself
• Serving as an Engagement Executive on assigned client engagements

Operational Management

• Leading the work of a team of consultants on your assigned client engagements by setting an exceptional example
• Making decisions based on department objectives and company policies and procedures
• Experience creating or utilizing KPI and ROI models to develop business cases
• Contributing to the development of guidelines, processes, and procedures to accomplish objectives and ensure compliance with company and regulatory requirements
• Ensuring the team's success by managing work quality and productivity levels
• Contributing to the business development, marketing, planning, and profitability efforts of your Service/Practice Line
• Managing the P&L of projects to which you are assigned, including scoping, pricing, statements of work, costs, payment and risk terms, budget, tracking, forecasting, and management

Sales and Business Development

• Proven track record in selling new projects and expanding existing service lines in the Revenue cycle transformation space
• Building relationships with customers to ensure satisfaction with current engagements and identify opportunities for engagement expansion
• Participating in sales calls and presentations
• Attending industry conferences to generate new business opportunities, develop industry expertise, and build the Tegria network
• Generating social posts and thought leadership pieces to expand the Tegria presence

People Management

• Providing strategic counsel, guidance, and leadership, supervising several staff members
• Managing the work efforts of team members
• Performing or contributing to performance appraisals and pay reviews
• Hiring, retaining, and enabling team development through training and coaching
• Documenting action plans when team members require corrective action

Required Qualifications

• Proven experience leading Epic implementation projects including design, build, workflow validation, training, and go-live planning
• Demonstrated expertise in Epic application support, testing management, upgrades, and post-go-live maintenance
• Bachelor's degree, equivalent role-focused certification, or an equivalent combination of education and experience
• 10+ years' experience in healthcare, consulting, or healthcare IT, with demonstrated expertise in leading enterprise-level transformation initiatives
• Strong understanding of revenue cycle operations, technology platforms (Epic, Cerner, automation tools), and transformation frameworks
• Serving in the consulting or professional services industry
• Area of focus (e.g., EHR, project management, product, technical skills)
• Exceptional interpersonal, communication and organizational skills required
• Consistently exhibits high professional standards and adherence to outcomes and timelines
• Successful at leading and inspiring people
• Ability to work independently and collaboratively
• Broad knowledge of the healthcare IT consulting industry and HCO operations
• Prior experience in a leadership or management position
• Advanced leadership skills

Desired Qualifications

• Past consulting experience focused on large-scale process or digital transformation
• Epic certifications in Revenue Cycle applications (HB, PB, HIM, Claims, etc.)
• Proven experience in both revenue cycle operations and IT transformation

People who are successful in this role

• Adapt to a dynamic environment with an ever-changing workload
• Are comfortable interacting with executive-level stakeholders
• Maintain a high standard for the quality of their own and others' work
• Are comfortable working for a rapidly growing and evolving company and can flex with related organizational changes

About Tegria

At Tegria, we bring bold ideas and breakthroughs to improve care, technology, revenue, and operations in ways that move healthcare organizations from patient-centered to human-centered. We are helping healthcare put people first—both patients and those who dedicate their lives to delivering care. The people at Tegria are diverse, challenge-driven, and committed to equity and inclusion. We chase goals, growth, and generosity. We're real, nimble, and believe in our mission to humanize healthcare.

Perks and benefits

Top talent deserves top rewards. We've carefully curated a best-in-class benefits package, meant to meet you wherever you are in your life and career.

• Your health, holistically. We offer a choice of multiple health and dental plans with nationally recognized networks, as well as vision benefits, a total wellness program, and an employee assistance program for you and your family.
• Your financial well-being. We offer competitive wages, retirement savings plans, company-paid disability and life insurance, pre-tax savings opportunities (HSA and/or FSA), and more.
• And everything in between. Our lifestyle benefits are unrivaled, including professional development offerings, opportunities for remote work, and our generous paid-time-off program.

Tegria is an equal employment opportunity employer and provides equal employment opportunities (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All qualified candidates are encouraged to apply.