Job Details

Dhaka Technologies Limited Company | Temporary

WIOA Analyst (Program Analyst – One-Stop Operator Support)

Washington DC, United States | Posted on 10/16/2025

Job Title: WIOA Analyst (Program Analyst – One-Stop Operator Support)

Location: Washington, DC (Onsite – 2235 Shannon Place SE, Suite 3031)

Schedule: Monday – Thursday, 32 hours per week

Duration: Four (4) months, with possible extension based on performance and funding availability

Position Overview

Dhaka Technologies Limited is seeking a WIOA Analyst to provide operational and compliance support to the District of Columbia Workforce Investment Council (WIC). The analyst will assist the One-Stop Operator (OSO) team in ensuring effective coordination, compliance, and continuous improvement across all American Job Centers (AJCs) within the District.

This role is ideal for professionals with experience in workforce development, program monitoring, and partner coordination who are passionate about improving access and equity in public workforce systems.

Key Responsibilities

One-Stop System Coordination

Coordinate integrated service delivery across AJC partner programs.

Facilitate communication among partners to ensure effective referrals and co-enrollments.

Align AJC operations with WIOA and local workforce priorities.

Oversight & Compliance

Monitor AJC operations for compliance with DOL and WIC policies.

Track partner contributions, MOUs, and Infrastructure Funding Agreements (IFAs).

Support corrective action planning and compliance reporting.

Partner Engagement

Host and document two (2) AJC Partner Meetings per month.

Facilitate joint training, cross-planning, and communication among system partners.

Customer Service & Continuous Improvement

Conduct customer satisfaction surveys with jobseekers and employers.

Analyze feedback and develop recommendations for service improvement.

Promote accessibility and equity across all AJC operations.

Reporting & Documentation

Prepare and submit monthly compliance and performance reports.

Develop briefings and memos for leadership and stakeholders.

Track MOU/IFA compliance and summarize outcomes in quarterly reports.

Monthly compliance and performance reports

Partner meeting agendas, notes, and action items

First-quarter information report and final close-out report

Operational improvement recommendations

Requirements

Qualifications

Bachelor's degree in Workforce Development, Public Administration, or a related field

Minimum 3 years of experience in workforce development, program compliance, or government operations

Working knowledge of WIOA regulations and One-Stop system operations

Excellent written and verbal communication skills

Experience in report preparation, stakeholder facilitation, and compliance monitoring

Compensation

Competitive hourly rate commensurate with experience. Range 25-40/hr

with the subject line: “WIOA Analyst – One-Stop Operator Support.”