Job Details

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Position Summary

Be a key team member behind a major technology transformation at Hecla Mining Company! As a Business Systems Analyst, you'll be instrumental in replacing decades-old legacy systems with a modern IFS Cloud ERP across four North American mining operations. This isn't just system configuration—it's business transformation. You'll partner directly with mine site leaders, finance teams, and operations managers to reimagine how Hecla manages everything from equipment maintenance to financial reporting. Working alongside a dedicated team of ERP specialists, data experts, and experienced consultants, you'll help design, build, and deploy an enterprise solution that will power Hecla's operations for the next decade. If you've ever wanted to be a part of an ERP transformation from the ground up and see your work make a tangible impact on the company, this is your opportunity.

Location: Corporate- Coeur d'Alene, ID

Reports To: Vice President of IT

Essential Functions And Responsibilities Of The Position

• Business Process Support: Analyze and optimize business processes using IFS Cloud's best‑practice functionality; configure the system to meet business needs within a fit‑to‑standard approach.
• Functional Expertise: Serve as subject matter expert for your assigned domain (Finance/Projects OR Operations/Maintenance), maintaining deep knowledge of IFS Cloud capabilities.
• Requirements Management: Gather, analyze, and document business requirements; translate them into functional specifications and system configurations.
• User Support & Training: Provide Tier 2 support for complex functional issues; develop training materials and deliver end‑user training across multiple sites.
• Testing & Quality: Develop and execute comprehensive test scripts; coordinate testing activities to ensure system changes meet business requirements.
• System Administration: Manage IFS Cloud environments, user provisioning, security roles, and permission structures; coordinate with technical resources for complex issues.
• Deployment Support: Support site rollouts from a functional perspective including configuration, testing, training, and go‑live activities.
• Continuous Improvement: Identify opportunities for process improvements; stay current with IFS Cloud releases and recommend beneficial features.

Skills And Abilities

• Demonstrated expertise in your specialized functional area: Finance/Accounting OR Maintenance/Procurement processes.
• Strong understanding of business processes and ability to translate requirements into system configurations.
• Experience with requirements gathering, testing, and user training.
• Familiarity with SQL and reporting tool development.
• Excellent communication skills (verbal and written) for working with diverse stakeholders across multiple sites.
• Experience facilitating workshops and meetings with cross‑functional teams in remote environments.
• Strong technical experience with ERP implementations and support of one or more of the following areas: Finance, Enterprise Asset Management, Procurement and Warehousing.
• Excellent communication skills, both verbal and written, with the ability to convey complex technical information in a clear and understandable manner across multiple channels and audiences.
• Experience developing auditable test scripts and executing test plans against system changes.

Qualifications

• Bachelor's degree in a relevant field or equivalent work experience.
• 3-5 years of comprehensive experience configuring, developing, and implementing ERP systems such as IFS Cloud, SAP, Oracle, Microsoft Dynamics, etc. IFS Cloud or IFS Applications are highly preferred.
• Experience with multi‑site ERP implementations and support is a plus.
• High‑level knowledge of cloud computing, databases, and IT systems.

Travel: 10‑20% to mine sites across North America (Idaho, Montana, Alaska, Nevada, Yukon, Quebec) for deployments and user support.

Work Schedule: Standard business hours with flexibility for different time zones; occasional extended hours during site go‑lives.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Information Technology

Industries

Mining