Job Details

Customer Service Representative - State Farm Agent Team Member

Full Time in Camas, WA

• Bonus based on performance
• Health insurance
• Paid time off
• Tuition assistance

Position Overview

Are you a self‑starter, a competitor? Does being on a winning team excite you? Is it your passion to take great care of customers and do what's right for them? If you answered yes to these questions, we have a Customer Care Representative position for you.

ABOUT THE AGENT AND AGENCY

Hello, my name is Wade Au. I grew up in South Dakota where I met my wife Kavita. I graduated from the University of South Dakota and “fooled” her into marrying me as she thought I was going to medical school. When you stop with a biology degree you end up doing insurance. Both Kavita and I started with State Farm the same day in 1993 right out of college. We have 2 sons ages 19 and 21. Our motto is “to do our best for the benefit of others.” We are passionate about taking great care of our customers and doing our best for them. If you join our team, you will find we are very focused on our goals and we are very clear how to teach you the processes you need to win.

RESPONSIBILITIES

• Take great care of the client from beginning to the end with every interaction.
• Add value by getting to know the client, understanding their needs and goals, and solving their problems with our insurance products.
• Work in a team environment to meet daily production goals and complete tasks with assigned due dates.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Be a self‑starter and maintain a high level of activity with little supervision. Maintain a strong work ethic with total commitment to success each and every day.

As an Agent Team Member, you will receive…

• Simple IRA
• Growth potential / opportunity for advancement within our agency

REQUIREMENTS – 3+ years of State Farm experience

• Must be competitive, self‑starter with little supervision
• Excellent communication skills – written, verbal, and listening
• People‑oriented
• Organizational skills
• Detail oriented
• Fully understand State Farm's current systems and processes
• Property and Casualty license (must already have)
• Life and Health license (must already have)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Compensation: $50,000.00 – $80,000.00 per year

Apply Now

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