Job Details

Title: Tax Specialist
Department: Treasurer
Status: FLSA Non-Exempt, 37 ½ hours per week, AFSCME Clerical Unit
Salary: Grade C07, FY26 range $58,934.20 - $62,495.52 for steps 1-3 (salary range exceeds the hiring range)

Essential Job Functions

• Answer incoming calls and assist taxpayers with inquiries related to Real Estate, Personal Property, Excise, and Utility bills.
• Record bankruptcies/file Proof of Claims as needed.
• Receive and process Municipal Lien Certificate (MLC) requests.
• Coordinate daily correspondence with attorneys and mortgage companies.
• Perform monthly MAX to Munis cross-checks and prepare reconciliation reports.
• Process monthly adjustments for Real Estate, Personal Property, and Excise Taxes and correct mis-posted payments.
• Maintain Personal Property bills; coordinate with the Assessors' Office to determine appropriate refunds or transfers.
• Deputy Tax Collector billings, coordinate excise tax billings, demands, warrants, registry restrictions.
• Administer past‑due tax accounts and issue collection correspondence.
• Coordinate and prepare Tax Title documentation; organize, file and track state commitment forms for real estate, personal property, and excise tax.
• Review, maintain and process all tax refunds.
• Process Online payments.
• Other duties as assigned.
• Associate's degree or two years of post‑high school training in business, accounting, or related field.
• Four+ years of experience in general clerical and secretarial work.
• Previous experience in tax administration strongly preferred.
• General knowledge of local government and its operations helpful; municipal experience strongly preferred.
• Or any equivalent combination of education and experience.
• Thorough knowledge of office procedures, practices and terminology.
• Complete knowledge of the use of office and data processing equipment.
• Basic knowledge of bookkeeping techniques.
• Familiarity with pertinent state and local laws relating to departmental operations preferred.

Abilities

• Organize time, work independently and accomplish tasks despite frequent interruptions.
• Maintain detailed statistics, records, and clerical records.
• Deal effectively and tactfully with the public.
• Maintain confidential information.
• Compose correspondence and to prepare, type, and proofread reports as to form.
• Communicate effectively with the public, co‑workers, other employees, departments, officials, and other agencies.

*This posting is not meant to be inclusive of all job duties or qualification requirements. Complete job description is available by emailing the contact below.

Contact:

Interested Town of Norwood employee candidates, meeting the qualifications and expectations as noted above, should submit a cover letter and resume to the email address listed below no later than December 1, 2025.

Please reference requisition #2025-025 on all materials: