Job Details

Description

In this position you will perform general patient access and registration duties in "EPIC", such as, answer telephones, make appointments, process referrals, maintain provider templates and appointment schedules, verify patient demographics and insurance coverage.

We are an inbound appointing and messaging center. We receive inbound calls from patients, caregivers, providers, etc. We appoint for any services available in Specialty Care, transfer to other departments, or send electronic messages to the appropriate care team.

Skills

Call center, scheduling, call center, customer service, schedule appointments, front desk, patient access, medical terminology, patient scheduling, epic, insurance verification

Top Skills Details

Call center, scheduling,call center,customer service,schedule appointments,front desk

Additional Skills & Qualifications

2 years of customer service experience, (high end ie Nordstrom's/Marriott) 1 year call center experience

Ideal 1 year working in a medical office admin type roles

Excellent Communication and Service service skills. Quick thinker, willing to adapt, strong stress management skills Computer savvy

High School/GED required

Workspace:

• Employees who work from home are required to have a quiet and private workspace in the home. We must protect PHI (Patient Health Information) at all times.

o Telecommuting should not be viewed or used as a substitute for dependent care. To dedicate full attention to work duties, telecommuters must make regular dependent care arrangements while telecommuting.

o This is a remote work opportunity, but not suitable for nomadic employment. Candidates must reside in Washington or Idaho during their contract for employment

• Agents are expected to join training and scheduled meetings with camera on

Experience Level

Entry Level

Job Type & Location

This is a Contract position based out of Spokane, WA.

Pay and Benefits

The pay range for this position is $19.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Nov 28, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.