Job Details

Join one of the Inland Northwest's Best Places to Work (2025) and help shape the experience of downtown Spokane. The Downtown Spokane Partnership (DSP) is hiring Safety & Hospitality Ambassadors-dynamic, people-centered problem solvers who want to make a visible impact in the heart of our city.

Ambassadors are the friendly, uniformed presence that keeps downtown welcoming, informed, and safe. This is active, meaningful work where every shift contributes to a stronger community.

What You'll Do

• Engage with visitors, workers, students, and residents-becoming a trusted, friendly face downtown.
• Provide directions, resources, and safety escorts within the 80-block Business Improvement District.
• Monitor and report issues such as disturbances, graffiti, vandalism, or safety concerns.
• Support downtown businesses with check-ins and community updates.
• Assist at events, help collect surveys, and share BID information.
• Maintain cleanliness by picking up litter and reporting larger items.
• Use radios, smartphones, and internal apps to log activity and communicate in real time.
• Work outdoors on foot or e-bike in all seasons.

What We're Looking For

• Strong communication and customer service instincts.
• Calm, professional presence-especially under pressure.
• Ability to build quick rapport with diverse groups.
• Comfort working outdoors and staying active throughout the day.
• Solid judgment and commitment to DSP's values: Collaborative, Innovative, Diverse.
• Familiarity with downtown Spokane is a plus.
• Ability to walk/stand up to 8-10 hours and lift/push/pull up to 50 lbs.
• Weekend and occasional evening availability.
• Passing background check/drug screening required.
• Valid driver's license preferred.

Why DSP is a Great Place to Work

Competitive Pay: $18.50-$20.00/hour DOE
Employer-Paid Benefits: Medical, dental, vision, and life insurance
Time Off: 12 paid holidays + vacation + WA sick leave
Extras:

• Retirement plan with employer match
• Monthly transportation/parking stipend
• Uniform stipend
• Bonus eligibility
• Ongoing training & professional development
• Mission-driven culture where your work truly matters

DSP invests in its people - your growth, your safety, and your well-being.

About DSP

The Downtown Spokane Partnership is the nonprofit steward of Spokane's city center, supporting economic vitality, placemaking, cleanliness, safety, and community pride. We manage the Downtown Business Improvement District, serving nearly 1,500 businesses and property owners.

Ready to Make a Difference?

Apply today! Applications are reviewed as received.

Join a team that shows up, supports each other, and takes pride in a better downtown Spokane.