Job Details

Fully Remote Call Center Representative

TEKsystems is hiring a large group of FULLY REMOTE Call Center Representatives to assist a client based in Pennsylvania. These positions will be part of the class with a start date of 12/17. Also, these positions would be full-time REMOTE where ourclient will provide all the equipment.

Qualifications:

• High speed internet connection
• 1-2 years of call center/customer service experience, preferably in a technical support role
• Strong knowledge of Microsoft Office

Job Description:

As a Service Intake Liaison, you will act as the critical link between customers and our service technicians, ensuring smooth communication and efficient resolution of service needs. You will serve as the subject matter expert and real-time troubleshooter for customers experiencing issues, while coordinating with technical teams to deliver timely solutions. This role requires exceptional customer service skills, technical understanding, and the ability to manage high-volume inbound inquiries with professionalism and accuracy.

Hours:

40-hour work week, 8-hour shift between 7:00am-6:30PM EST Monday-Friday

Pay:

$18.50/hour

These positions will be filled quickly. If interested, please apply with your most up to date resume and a recruiter will contact you as soon as possible! Looking forward to connecting!

Job Type & Location:

This is a Contract to Hire position based out of Charlotte, NC.

Pay and Benefits:

The pay range for this position is $18.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type:

This is a fully remote position.

Application Deadline:

This position is anticipated to close on Dec 11, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.