Job Details

Office Specialist 2

Join our team as an Office Specialist 2 at the Idaho Department of Parks and Recreation's North Region Office in beautiful Coeur d'Alene, ID! In this engaging role, you'll support key administrative functions under the direction of our Administrative Assistant 2. You'll provide prompt visitor assistance by offering accurate information, guiding registration processes (including boating registration), and directing inquiries to the proper agencies, while also supporting seasonal staff training, managing financial transactions (cash registers, deposits, credit card processing, and petty cash), and handling various office administration tasks such as mail distribution, meeting coordination, document processing, and office equipment maintenance. This position offers a variable schedule of 24 to 40 hours per week and may be limited to 1,144 hours per fiscal year (July 1 June 30), depending on funding. If you're ready to bring your energy, precision, and passion to a role that keeps our operations running smoothly, we encourage you to apply!

Learn more about the Idaho Department of Parks & Recreation here: parksandrecreation.idaho.gov

EXAMPLE OF DUTIES

• Visitor Assistance: Provide accurate and timely information to visitors, guide them through registration processes (including boating registration), explain pricing and program details, and direct inquiries to the appropriate agencies.
• Staff Support: Oversee the orientation and training of seasonal staff, ensuring they complete all required training promptly.
• Financial Processing: Handle cash register transactions, prepare deposits, process credit card sales, and manage petty cash in line with established guidelines.
• Office Administration: Manage incoming and outgoing mail, coordinate meeting setups (including refreshments and equipment), assist with document processing and corrections, and maintain office equipment and supplies.

MINIMUM QUALIFICATIONS

• Good knowledge of rules of effective business English usage, spelling, punctuation, and grammar. Typically gained by a bachelor's degree in English, communications, or a related field; OR 2-4 years of experience drafting, editing, or proofreading business documents; OR a combination of relevant coursework and experience.
• Experience using alphabetical, numerical, or subject filing systems to include determining file names, setting up new files, classifying, labeling, filing, and retrieving documents. Typically gained by work experience managing records in clerical or administrative roles, organizing information, or receiving training in document management.
• Experience reviewing documents for compliance with established procedures. Typically gained by work experience in administrative support, quality control, or document management, where verifying accuracy and adherence to policies was a primary responsibility.
• Experience using a computer to enter and retrieve information. Typically gained by work experience performing data entry, managing records in office software, or using databases in an administrative or customer service setting.
• Experience answering a business telephone using knowledge of business telephone procedures and etiquette. Typically gained by experience handling calls in customer service, reception, or administrative roles where professional phone communication was a key duty.

DO WHAT YOU LOVE, LOVE WHAT YOU DO WHY IDPR?

We are innovators in outdoor recreation, committed to excellent service and resource stewardship. We foster experiences that renew the human spirit and promote community vitality. Our mission is to improve the quality of life in Idaho through outdoor recreation and resource stewardship. IDPR manages 30 state parks, trails and attractions throughout every region of Idaho and the registration programs for boats, snowmobiles and other off-highway vehicles (OHV). Money from these registration programs goes back to users to develop and maintain trails, facilities and programs. IDPR also provides free education courses for boaters and OHV operators.

To learn more about Idaho Department of Parks and Recreation please visit: parksandrecreation.idaho.gov

BENEFITS: We offer a competitive benefits package which includes excellent medical, dental and vision insurance. There is generous vacation and sick leave accrual that begins as soon as you start. There are ten paid holidays in a year; participation in one of the Nation's best state retirement systems; multiple saving plans and optional 401K; life insurance; wellness programs; ongoing training opportunities and more. For additional information related to benefits and/or State programs, please visit: dhr.idaho.gov/information-for-state-employees/.

EEO/ADA/Veteran: The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws. The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) ###-#### (TTY/TTD: 711), or email [email protected]. Preference may be given to veterans who qualify under state and federal laws and regulations.