Job Details
Employee Relations/Account Manager
2026-01-11 VOLT Spokane,WA
Description:
The ideal candidate will:
Pay Rate: $65,000-77,000; 78,000-90,000 (Senior level candidate)
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please email ...@volt.com or call (866) -###-####. Please indicate the specifics of the assistance needed.
Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. ยง 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from VOLT and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at volt-information-sciences-privacy-policy.pdf
Exceed your potential with Volt
Volt is immediately hiring for an Employee Relations/Account Manager in Spokane, WA.
The Employee Relations/Account Manager will play a crucial role in helping to guide program activities within key accounts. This role is broad by nature and we're looking for a smart, well-rounded person to add to our existing all-star team. Key duties include employee relations, invoicing, reporting, and interface with our employee population and clients. Your program management experience, employee relations background, and staffing program expertise will provide you with the tools for success in this important position.
As an Employee Relations/Account Manager you will:
Operational Efforts:
- Act as a liaison between the client and the branch, delivery and customer service teams to ensure their expectations are exceeded and to execute flawlessly in our delivery of workforce solutions.
- Be responsible for developing and executing on strategic employee relations activities for key identified accounts. This includes reviews on a regular cadence, in person coaching, meetings with hiring managers, leave requests, timecard reconciliation, etc.
- Overall responsibility for compliance with customer's contract, SLA's and KPI's
- Maintain a high level of communication between named account stakeholders, Volt's program staff and Shared Services
- Responsible for participation in, development and delivery of Quarterly Business Reviews and surveys
- Additional responsibilities include auditing credentials, supporting weekly payroll processing, monitoring invoice aging, providing metric reporting and ultimately being the liaison for escalation of all items.
- Complete timely data entry of required data into Volt's automated systems; maintain consistency and integrity of data
- Provide effective leadership through ability to fulfill the vision and goals of defined client set.
- Team lead for 3 other onboarding, employee relations team members.
- Monitor and ensure the utilization of Volt policies, procedures and compliance controls.
- Foster teamwork between Volt groups
- Understand clients' own internal goals and initiatives; build strategies to support Volt's service offerings.
- Drive diversification of business by skill set, size of customer and service offering
- Expand growth of existing clients through collaboration with other Volt divisions and promote strong client relationships.
- Deliver on all expected Key Performance Indicators (KPIs) both inputs and results as defined by the company and your manager.
The ideal candidate will:
- Focus on the Customer and Volt consultants
- Commit to Quality
- Analyze and Problem Solves
- Work Well on a Team
- Communicate Effectively
- Show Commitment
- Take Initiative
Pay Rate: $65,000-77,000; 78,000-90,000 (Senior level candidate)
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please email ...@volt.com or call (866) -###-####. Please indicate the specifics of the assistance needed.
Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. ยง 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from VOLT and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at volt-information-sciences-privacy-policy.pdf